Hello there! I am truly sorry to hear about your dissatisfaction with our services.
I've requested some more data from your end here, on Trustpilot, so I could check your case but unfortunately I didn't hear back from you. I'd like to understand what determined your experience, so please reach out to our support team via the in-app chat (Profile → Help → Get more help → Choose a topic → Chat with us).
Alternatively, you can also email us to support@revolut.com. Our website can also be useful to help with the app features: https://help.revolut.com/help/.