GM

Gemma Mcgovern

United Kingdom

Reviews

Review of Sweaty Betty

Rated 5 out of 5 stars

I had an issue with a pair of shorts i…

I had an issue with a pair of shorts i purchased and without hesitation i was sent out a new pair! 10/10 customer service and really looking forward to carry on wearing my favourite shorts. A special mention to Emma who was of great help on the live chat today🥰

4 September 2026
Unprompted review

Reply from Sweaty Betty

Hi Gemma,

Thank you so much for taking the time to share your lovely feedback with us!

We’re delighted to hear that you received excellent support from Emma on Live Chat and that your query was resolved quickly and efficiently. Providing friendly, responsive service is really important to us, so it’s great to know this came through.

We’ll be sure to pass on your kind comments to Emma, and we look forward to helping you again in the future.

Best wishes,
Customer Care

Review of Indigo Lune

Rated 5 out of 5 stars

Great!!

I had a really good experience with Indigo Lune! I had a small issue with my order and Mia from customer service was amazing — super kind and helpful. She replied really quickly and sorted everything out for me without any hassle. Honestly such lovely service and beautiful jewelry too! Thank you so much Mia 💛

22 October 2025
Unprompted review

Review of easyJet

Rated 1 out of 5 stars

rubbish

rubbish. made no sense and didn’t want to help me at all.

6 January 2025

Reply from easyJet

Hi Gemma
Thanks for your review. I'm sorry to hear that you're unhappy with your experience. I'd love to know more about what happened, to see if we can help you and also learn from your experience so we can improve our future services. If you'd like us to look into your case in more detail, please send your review and any additional information, including your booking reference, to our team at TrustpilotReviews@easyJet.com.
We'd love to hear from you.
Ashleigh

Review of I SAW IT FIRST

Rated 5 out of 5 stars

Amazing quality dress and arrived super…

Amazing quality dress and arrived super fast.

30 July 2021

Reply from I SAW IT FIRST

Hi Gemma,

Thank you for the brilliant 5* review!

I am happy to hear that you were pleased with the quality of your item and that it arrived on time.

I hope you enjoyed your outfit!

TRUSTPILOT TEAM
I SAW IT FIRST