Ireland
Review of Harvey Norman Ireland
Excellent customer service and post sales - as always! Always return to buy here…
Reply from Harvey Norman Ireland
Hi there,
We are so glad to hear you consistently have a positive experience with our customer service and post-sales support. We appreciate your loyalty!
Kind Regards,
Victoria
Review of Watery.ie
I am trying to return a tech suit that has defective seams and buy another as the company will not refund. Trying to organise this is a nightmare - I am redirected to sites that are not in English not do their links even open. I have to pay more money to get a suit that they have in stock and even this seems beyond their customer care service. No doubt wonderful if item is in ok condition but any issue and they deflect and avoid responsibility. The phone line doesn’t work!!!! Buyer beware!
IE1020376 is the order number…. Still not satisfactory that this “customer service episode” continues to play out on Trust pilot… this is not my style!
Reply from Watery.ie
Hi,
We're sorry to read about your experience. A defective tech suit is frustrating enough on its own, and we completely understand how disappointing it is when the process of resolving the issue feels complicated and time-consuming.
We also understand your frustration regarding links not opening correctly, being redirected to pages that are not in English, and difficulties reaching support by phone. That is not the experience we want our customers to have.
Our goal is always to make the handling of product issues as straightforward as possible, and we're sorry that this has not been your experience.
Please share your order number here, and we'll gladly review the case again to understand exactly what has happened and how we can help move it forward.
Best swimming regards 🏊
Mikkel / Watery
Review of Murphy Home
Tony and Craig provided great service today with delivery and installation of item ordered online. Very professional team - will definitely order from site again. Item is fabulous! Thank you!
Reply from Murphy Home
This is amazing to hear, we hope to see you in store again soon !
Review of Topline Heavins & Euronics
Quick delivery, good product. Straightforward easy purchase. Will purchase online again with Heavins.