I am not satisfied with your system
I am not satisfied with your system, nowhere can I see what your terms "Custom standard and premium" means and how You rate cabinets and motherboards.
By that I got a price which was 231,- kr. lower than the first bid on my computer. By my mistake I have given a wrong processor, I wrote to You about that, and the processor I have send to You is 298,- kr. more worth, anyway have You only send me 3470,- kr.
I protested over that amount, You wrote back I will receive the 298,- kr. right away and I am now waiting for the rest amount to recieve on my account.
(By the way, I have already waited over 14 days from your inspection of my computer, before some of the money was paid!)
Edit: I have now received 231,- kr. from Prenew, but I still miss 67,- kr.!
Max at Prenew promised to send me 298,- kr., but I don't know if I will get the last money!??
Edit: I still haven't received the last 67,- kr.!!
after 1,5 month... why not pay what You promised??
Reply from Prenew
Thank you for your feedback.
We apologize for the confusion and delays in this case. After reviewing your computer, we confirmed that the installed CPU was indeed an Intel i7-11700KF and corrected our mistake by honoring the original offer amount. We also acknowledge that the additional payment took longer than it should have, and we are sorry for the inconvenience this caused.
Thank you for bringing this to our attention and helping us improve our processes.