Stoni

DO NOT LOAD MONEY ONTO YOUR UBER ACCOUNT!!! They will take money off your balance and claim it’s for a service you never received. They charged me $128 for a “cancelled” service, which was actually received and less than $20. When I spoke with VAN, the chat agent, I was advised “they” consider the trip “legitimate.” I couldn’t care less what “they consider” legitimate. Why was over $100 deducted from my account

I placed an order on January 13, tracking info never updated. I emailed customer support on Feb 9th for the order status. I received an email on February 10, stating they would check with the carrier, followed by an email on Feb . 12, advising the order was lost. I was told I would receive a refund in 7-10 business days. On February 24, I still had not received a refund. I contacted customer support to advise I had not received my refund and requested a receipt. I received a reply stating they will “chase it down” with finance and I would receive a response that day. It is now February 27, I still haven’t received a response, receipt, or a refund of $105.74. Once resolved, I will no longer use this company.