Jack

Recently moved from Kerry to Dublin and was unsure where to service my car and found AtlasAutos online. On making the booking online for the full service it says the price is €220 and there is an online discount if 5%. Once I completed the booking online the confirmation email states €270 for the full service. Found this misleading to start with.

From reviewing the full service section im not confident that’s what I received. It says the interior and exterior lights are to be looked at, I even wrote in my booking message the front beam needed to be replaced this was not done.

It also states the wipers are to be reviewed in the full service document but my wipers weren’t replaced and they are in severe need of being replaced so I feel this was just not looked at.

I had an idea of pricing before booking the car in with Atlas as I did price 3 other garages in Dublin for the same work provided and it was quoted on average €490 for pre NCT service and break pads / discs, this was €670.

I brought the car in primarily as I knew the breaks needed to be done, they are squeaking louder now than what they were before the service.

Honestly I have no idea what I paid €670 for here when comparing it to what is advertised online, I don’t feel a lot of what was advertised was provided and I’ve seriously lost confidence in the business.

I did raise these concerns and more directly with the garage but I received a fairly dismissive email back regarding the situation.

Ordered just under €1500 worth of goods in November 2020, case king had stock issues to start with regarding the monitor I ordered, tried contacting them to cancel the order however could not get a response from them for a few days, failed to get any response through Instagram and Facebook to this date, eventually got a standard templated response regarding delivery which had nothing to do with my query at that point now after resolving those issues my parcel is stuck in england the past week. This was a Santa present unfortunately it looks like it won’t be delivered until January. First time dealing with Caseking will not be going back, have friends who are having the same issue also right now.