Sensei

Used a couple of times for spares unavailable in the UK market. Electropapa does a good job of supplying the spares market with very precise product specs and trouble free international online ordering,shipping and customer service. Can thoroughly recommend.

I received a docu sign email from bluewaterplumbing.co.uk purporting to be a contract. Clearly a scam as I have no connection or contact with same. Moreover the website of same name does not have proper certificates. Treat as a compromised or scam business in absence of statement from the business.

Looking for a day by day forecast 2 weeks out. I notice the MO app only covers a week. Other forecasters like BBC or MeteoB do 2 weeks day by day. MO has qualitative words covering a paragraph for the 2nd week out. Trying to avoid more negative views on their forecasts no doubt. Of course 2 weeks f'cast is error prone but it is useful.It is truly shocking what has happened to the MetOffice and its public facing apps .

My wife paid £15.95 for a simple change of a £3 Swatch battery in a North Bristol shopping centre. She was advised to perhaps change the (old) watch if the problem continued: a classic “managing expectations” strategy.In the event the watch promptly lost time overnight. Investigating, the battery compartment was dirty and had not been cleaned. The battery was not taken from a fresh packet even if it was unused.Went to the branch and was refused any kind of refund or apology. It was explained to me that the (exorbitant) price was because it was a “service”. What kind of service leaves a watch losing time with a wholly unprofessional battery change? Bought a new battery elsewhere, spent 5 mins cleaning the compartment and replacing Timpson’s battery. No further watch issues though total cost now exceeds £30. Conclusions: a) unprofessional work by the branch manager b) no concept whatsoever of Customer Service by the colleague I spoke to. Lord Timpson, the good Socialist that he is, might want to ditch the ermine, roll up his sleeves and ensure his brand understands that it is not acceptable to provide substandard and ripoff service to those who (used to) trust a name.

Declining quality at a once great manufacturer. An oven came with an earth leakage fault requiring engineer visit. Door seal has perished after only 3 years instead of expected 10-15. Bosch would not accept it was an issue and insisted on payment for a new seal that did not arrive due to incorrect house number that courier insists was entered by Bosch. I will be reluctant to buy B again.

Immediate issue: website down at 2:30am. For several years prior to 2026, GWR service was OK for me. In early 2026 they changed their ticketing system to SilverRail and since then things have gone downhill. Why they did that when the old system was ok and they will be in public ownership in dec26 is a mystery. Another example of the poor quality of UK management class...Plus, the splash screen has an obvious 'book tickets' button that is a link for "our Pullman services". Cheap, grubby, marketing tactics debasing UK railway engineering heritage.

The revised GWR App is much worse than the old one. Poor layout, more confusing, deliberately hiding the Super Off Peak tickets, does not deal properly with seat reservations,journey history lost.Bad ticket layout. Too many words. It is another example of awful software procurement & design. What used to take 5 mins to book a ticket now takes 15. I suspect this is a foretaste of the GWR handover to GBR end of the year. Yet another productivity killer for the UK.

LTD claims to present all West end shows. Yet searching for the current popular showing at the Fortune brings up no response. The production is advertised nowhere on the site and the venue search brings up 'nothing showing'. A concerning lack of transparency.

Ticket process seemed overcomplex in terms of accessing tickets for a simple local event. I also do not believe a 10% booking fee plus 7% 'handling charge' is reasonable. I was alone but for a family of 4 it would be expensive. More competition in ticketing needed.

A really enjoyable week of sailing out of Agana aboard 42ft Goblin , taking in some beautiful spots north of Split and up the Krka river to Skridal. Professional organisation and enthusiasm from the flotilla lead of Finn, Ellee and Kieran, together with the great company of our fellow flotilla participants made for a perfect week. Yacht came clean and in top condition and was a pleasure to sail for a complement of three. Undoubtedly, we will be back to explore more of the amazing Croatian coast.

The delivery (to be signed for) was rescheduled for Monday. This was informed to DHL twice, once via agent and second via web.On Saturday it was delivered unsigned for. Customer Service admitted that they may ignore such requests in order to meet busy periods. In that case they should withdraw the delivery on demand option.

Don't believe all those happy customers. Revolut customer service and processes have become dire.Looks like they have a crisis with lack of agents. The chat bot is only useful for trivial question. If you have the misfortune to have your phone stolen your funds may be frozen for a considerable period. Anyone keeping more than a small amount of funds in Revolut or solely relying on Revolut during travel is very foolish.
Thanks for the feedback but I do not believe you have customers interests at heart. Only the regulator.

I am increasingly concerned about JS attitude to Customer Service. Their CS has been downgraded to the extent it is not possible to get in touch for a non trivial issue - like product quality. I have to go the Twitter route with no traceability or transparency or reference for follow up. JS should understand its customer base can easily walk away if it does not live up to expectations. Many recent product quality issues have not been dealt with by the local store or by HQ. It seems there is an issue with JS mgmt trying to be more like the discounters. Don't go that route, you will never succeed.

DPD are probably the worst delivery company I have encountered. Second time they claim delivery when it was not.This time they claimed I received the parcel..even provided a photo of my door (no parcel in photo of course) They are wrong and it is obvious they have a problem with their processes. If you are a business and care about your customers please do not use DPD for delivery. And this morning their log has been changed to show parcel at depot. Clearly a delivery system unfit for purpose and ripe for abuse.Another day and anther failed delivery despite instructions posted to the door for them. CS failed to get back with details of delivery time. 10 hrs at home waiting for them. Their management need to know what is happening on the ground bec it seems their systems are being gamed to give favourable ratings. I will not buy from any retailer using DPD.

Something is rotten at the heart of the Met Office. It has been taken over by the project fear brigade from the emergency services and marketing hype. MO proudly state their accuracy for temp and wind but these are much easier than forecasting precipitation by area at which they are dire. Thunder forecast for Sunday never arrived here, instead temp and humidity dropped and just a little light rain. Looks like no-one was working on Sunday to update what was actually happening on the ground.

I've perservered with a Litmus fleece for a year but now abandoning a jacket I consider as unfit for purpose. Mainly due to the lack of windproofing and coarse weave. Even cycling with it over a tee shirt in spring is cold. I would not dare to take on a serious hike. Pile is also looking tired and shabby. Way overpriced for its quality.

Good product however the price has increased by a very large amount over the last year that might compromise the economics of replacement ink.

No issues with ordering and collection

Quick service for click and collect during lockdown.Better than rivals.