No human tech support to fix a problem they've created.
I want to unsubscribe from emails, but that page has a n error 404 code.
Can't find a phone number to reach someone to fix this.
10 August 2026
Unprompted review
Reply from Affirm
We're sorry to hear this. Please don't hesitate to reach out to us at (855) 423-3729 if you have any questions. We're always happy to help! -JS, Customer Care
They have a beautiful website with beautiful looking suits, but I would not trust this place with another order. And I'm sorry about that.
28 December 2025
Reply from The Suit Depot
Dear Jonathan,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling this way.
We’re The Suit Depot, and we take comments like yours very seriously. I reviewed your account and noticed that your last order was placed in December for a Blujacket Men's Charcoal Gray 100% Wool Canvassed Regular Fit Suit. However, I wasn’t able to identify what may have caused your disappointment.
If you don’t mind sharing, did you experience an issue with that order, or were you referring to a more recent experience? Have you placed, or attempted to place, another order and run into any difficulties?
We would genuinely appreciate the opportunity to better understand what happened so we can address any concerns and work toward a resolution. Your feedback is important to us, and we’re committed to providing the level of service our customers expect and deserve.
Thank you again for bringing this to our attention. We hope to hear from you soon and have the chance to make things right.
Awful customer service. I have a Home Equity Line Of Credit. You are guaranteed hold times of 25-minutes minimum. I was transferred three times. I had to wait more than 30 minutes each. I got disconnected once. So after three hours, I finally had to go home. So here I am it's Monday morning and I am two hours into it.
All this is for a dumb design issue on their website, to begin with. They insist on sending a confirmation code. But the phone numbers for the account are not cell numbers. And they give you no options to add it.
I hate the inefficiency and the built-in design of disrespect for a customer by insisting on such obscene wait times in day and age.