Ordered JoMalone perfume for a gift and…
Ordered JoMalone perfume for a gift and received a random bottle of after shave. Numerous emails to customer service with inconsistent requests for information about the order. I have requested a refund as have no confidence in this company and also as purchase was for a gift so time has passed for that. I have been asked to return the wrong product which is inconvenience to me ...deloox have said they will only then send me the product again which I no longer want. I have requested a refund, when other companies make these errors, they ship or refund thr product straight away ...not waiting weeks like deloox. I have sent all the photos and proof etc so immediate refund should be issued.
I recommend Not to use this company, prices maybe competitive but it is not worth the hassle. This was my first and will be my last time ..very disappointed.