Julie

Wow! Ordered from Netherlands to Ireland on 5/12/25 eventually delivered 5/1/26.
3-4 days delivery time? All ok now as they are refunding my €4.95 delivery charge! Was told, delivery delayed and guaranteed by 24th December, then 29th then 30th then 2nd/3rd then out for delivery on 4th. Arrived on 5th. Great. They are refunding me €4.95 for postage?????!!!!!
Whoop whoop! I am sorry, not good enough. Regardless, I will never order from them again, suggest you don’t do likewise to avoid disappointment.

Ordered on 5/12/25
Expected delivery in six days.
Told delay to 24/12
Then 29/12
Then 30/12
Then 31/12
Now 2/01 ????
Arrived in country on 19/12
Ten orders from China arrived before 23/12 and was compensated for their late delivery.
Nothing from Deloox, no apology, just a seven day response guaranteed from my emails?
Dreadful company. Still waiting with no personable interaction. Avoid at all costs. This company needs to pull their finger out and start respecting people who buy from them. Should anyone wish to buy fragrance/ aftershave I can message you companies that have respect for their customers. Avoid this one. Only disappointment and lack of human communication.
Ireland delivery: 3-4 working days?

UPDATE:
Arrived today 5/1/26 one month since ordering. Given that all other orders online, some from Asia, arrived well in time for Christmas, I suggest Deloox change their delivery company. Compensation of a free return???? I want the product, why I ordered it. Buyer beware of long transit times and suggest full refund for the inconvenience.
Deloox have been outstanding, postage paid refunded and a €10 credit voucher, valid for 6 months against a further purchase! I think not.

Had Vodafone bb for 22 years and no problems. Changed to efibre and tv package several months ago. You need a degree in computer science to manage their tv selection process. It is unbelievably non user friendly even if proficient in IT. I suggest do not go with the tv package stick with the very user friendly sky. Waited three months for the efibre to be installed and did receive a small compensation for the utter inconvenience regardless, I cannot wait for the 12 month term to be over as I want rid of the tv box asap. God help anyone over 30 trying to watch a rugby match on RTÉ as it took 15 mins to find it. The selection process is not straightforward and thats coming from a 50 year old computer savvy individual. Can’t wait to say Bye Bye Vodafone tv unless a nervous breakdown happens in the interim.

Excellent service. Good price and follow up emails with all explained. For improvement, car spaces numbered and way out was incredibly confusing. This signage needs to improve and we collected car in daylight. Otherwise friendly staff and excellent service.

Excellent website. Excellent sale. Fabric order arrived as described, well packaged, prompt delivery service. Customer support was also prompt, friendly and efficient after I had a query about a sample swatch. Highly recommend. Will be back to order again. Pleasure to deal with. 100% !