AL

Alison

United Kingdom

Reviews

Review of Eyrful

Review of Life Supplies


Rated 3 out of 5 stars

Good product, beware of refund policy

I like the product, but please be aware of their refund policy. Once an order is placed, (other than your first order) it cannot be cancelled or refunded (unless faulty). They don't remind you of upcoming subscription orders, so once they charge you it's impossible to cancel this or get a refund. It's a legal refund policy - but it feels very shady. Just something to be aware of. I should have cancelled the subscription earlier but assumed I'd get a reminder.

21 February 2025
Unprompted review

Reply from Life Supplies

Hi Alison,

Glad to hear you’re happy with the product! 🤍

As these are frequent deliveries, we try to avoid returns where we can, as you’re able to adjust your schedule anytime from your account – we just ask that this is done ahead of an order being processed. If you ever have more than you need, you can push your next order back or change your frequency if you need to!

We’ve requested your contact info from Trustpilot so we can follow up and see how we can help. Thanks for your feedback!

Review of Print 2 Post

Review of Wefixwindowsanddoors


Rated 5 out of 5 stars

Excellent

John was very reliable and did an excellent job. Communication was good. Would definitely use them again

22 April 2022
Unprompted review

Review of Shift


Rated 5 out of 5 stars

Very quick and helpful delivery people

Very quick and helpful delivery people, treated our things with care. Would use again

18 December 2021
Unprompted review

Reply from Shift

Hi Alison

Thank you for taking the time to leave a review. We are glad you received a great service through Shift.

Kind Regards

Mandlakazi
Shift Customer Care Team

Review of Optically.co.nz


Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. As others have said, I'm wondering if this company is actually a scam. Terms and conditions on the website say glasses will be delivered within 28 days, I'm now at 31 days and communication from them has been poor. At this stage I'm just trying to get a refund but even getting a response is like getting blood from a stone. I've never dealt with a company which clearly has so little regard for customer satisfaction.

13 November 2019
Unprompted review