Ai Wei

Dear user,

As a general rule, all reviews — whether positive or negative — are reviewed for compliance with our guidelines before publication. Since we do not want to simply delete reviews that do not comply with our guidelines, we send them back to the authors. They then have the opportunity to correct the reviews. We will publish the reviews once this is done.

Please describe the issue in detail at bewertungen@jameda.de so that we have all the necessary information to review your request. We will then get back to you personally via email.

Best regards,
The Jameda team

Good morning,

We apologize for the inconvenience. In this case, if you received an incorrect/defective/incomplete product or simply want to return it, please submit a return request through your account.

Opening a return request doesn't always mean you want to return the product. It also means you want to complain about issues related to the order you received (for example, the item is missing from the order, customization issues, the product doesn't match the image, etc.).

Log in to your account using your email address and password and select My Orders. Then, click on the order, select the reason that best fits the situation, and follow the instructions. For more information, you can contact us at support@tradeinn.com.

Please excuse the inconvenience.

Regards

Good afternoon, we have read your feedback and we are sorry that we seem to have disappointed you. Please be assured that you are important to us as a customer. Once again, may we ask you to get in touch with us via our contact form on the website, quoting the order number. Please also briefly describe your request and refer to your review. Best regards, your rebuy team
(per E-Mail gesendet)