Paul S

I had a great experience with Nico from Fasthosts. He resolved my issue incredibly quickly and efficiently, keeping me informed throughout the process. Nico was knowledgeable, professional, and made what could have been a frustrating situation completely stress-free. His excellent customer service and ability to identify and fix the problem so promptly really stood out. A real credit to the Fasthosts team—thank you, Nico!

Excellent site that helped me pass part one of my ADI course ! It also gave me an understaning of various signs and rules involved in the Part 2 ADI test, I passed both with flying colours and would definatley recommend this site to anyone !!

Their lucky to receive 1 !!

Horrendous experience from ordering to delivery and then trying to return an item that was delivered with parts missing !!

Cant return to local store as it was ordered online, but if i ordered online IN the local store i could return it .............. what the hell !!

Asked them to collect and replace, but they could collect but cant guarantee replacement on same day, asked when replacement would be delivered, unknown till dispatch !

Absolute joke.

If your looking for support to try and receive funds back from banks or credit card companies, as it seems some banks are refunding and same back diff location arent, please search "scammed by Felix Holiday" on FB

Latest Update: Sent 2 emails advising refund paid directly to card from Stripe who acts for the merchant "Felix Holidays" , These emails were sent to me on 22/02/23 and now still waiting. I have contacted Stripe to have Felix investigated.

Please also search on FB "Scammed by Felix Holidays" to see the very sad stories of others who have fallen victim to Felix Holidays, Their Staff and Lukas Edwards / Kasper

I took the plunge and picked Chris Biano to write a song dedicated to my wife for valentine day , it was how we met , what we have done and where we are going ! The song done exactly what I hoped , it was amazing , lyrics , tune and singer and absolutely outstanding job !!

This is my 2nd review of Felix Holidays, and my story so far. I paid £2552 in Feb 22 for a birthday treat in Jan 23, it didnt happen, so many issues with tickets , no correspondence from requested amendments and now their story on the refund......

I was told i had my CC refunded on 29th Dec 2022, i did, £1.... i had been chasing my refund since 29th Nov 2022, which i now have my CC chasing on a section 75 !

I called Felix holidays on 25th Jan 2023 to see what exactly was going on, I was informed that due to a new internal structure by HSBC, my refund had been frozen by them and was going through a 4 tier check which they new nothing about. I was then told on the same call that they would be distributing cheques for refunds because of this HSBC 4 tier security check and i would hear from them on Monday 30th Jan 2023, Didnt happen.

My CC company then emailed me with un update after speaking with the merchant, and told me the following

""A Manager from Felix Holidays will contact you today 31/01/2023 to discuss the full situation and what has happened with your refund.
They have confirmed that they will be receiving all refunds from the ‘Supplier’ within 2-3 weeks.
The merchant will be providing a cheque for the refund once the funds have been received from the supplier.""

Bearing in mind this should be the same refund they processed to my card on 29th Dec 2022. I informed my CC of all events with Felix, their multiple lies and let downs, so now i have to wait till Feb 20th , if no refund is received its being taken further by the CC company

I will also be contacting RIP-OFF Britain to fill them in on my story and i URGE everyone to do the same.

Using ATOL 3853 - This is registered to Brightsun

Feel free to mail me paulspencer1601at gmail dot com and lets get ththis sorted as one !!

Collingwood Learner Driver insurance was the best price we found for our son as he was learning to drive. Their website is very clear and easy to follow. I would highly recommend anyone looking to take out learner insurance through Collingwood !

He passed today with flying colours, when i called to advise i was greeted with customer services lady called Megan who was very polite and courteous on the phone, explained everything very clearly, congratulated our son on passing !! Very professional !! We have a daughter just about to start learning in April 2023, and we will definitely be going back to Collingwood for insurance !!

First of all go check them out on company house !!

Edit: 03rd Jan 2023 Promised a refund , received £1 from £2552.02.

Edit: Felix have now blocked me from messenger after again promising a refund , they have also turned off comments to their page and Mr Lucas Edwards is now Mr Lucas Kasper , do your homework people this company is a complete scam !!!!!

Booked a 2 week trip to Dubai, Phuket and Singapore in Feb 2022 to fly out of Glasgow on 15th Jan 2023 as a birthday present. After dealing with Scott, paid requested deposit in 13th FEB 2022. All details were confirmed to me via email and remaining balance was paid 28th Sept 2022. I had received no details from the company. I called them on 28th Oct 2022 and spoke to Max and he advised i would receive all docs approx. 05th Nov 2022. Docs received 17th Nov 03:43am from Felicity and were completely wrong, i was given 24hrs to confirm or they would assume all is correct, i responded to the mail highlighting all the below 5hrs later..... Incorrect flights, no stay in Dubai, no flights to Phuket from Dubai, but flying from Phuket to Singapore, accommodation also was not what was agreed on the original email. I have not heard from the company confirming or making any changes to todays date which is 14th Dec 2022, We have had nothing, no correspondence, no calls and NO AMENDED TICKETS so we didnt know if we are going or not !!

This was supposed to be a more relaxing start to 2023 than 2022 Absolute waste of time trying to get anywhere with this company, customer service is none existent unless you do all the chasing !! AVOID and book with a reputable company !! So many issues with a holiday i booked nearly 1 year ago and still sitting here on 14th Dec 2022 awaiting any update !!



Well done Felix Travel on ruining what was supposed to be a great start to 2023 !!! NOT !!

Kensington took a gamble on me after a horrendous time back in 2012 , I received numerous CCJ’s through being a victim of fraud ! Their process to get into the ladder for me was pretty tough but we got there , now in my 3rd year with them and I cannot fault them at all ! I have a place to call mine , and that’s all thanks to Kensington!

Got me on the property ladder after a few attempts ,

Very pleasant experience taking out a new policy , this will be the 2nd policy in as many weeks for the cars