AVOID AVOID AVOID. SALES TEAM ARE USELESS. 18 DAYS AFTER SIGNING UP AND LANDLINE STILL NOT ACTIVE.
WAIT TIMES USUALLY OVER 1HR. ADVICE REPORT THEM TO COMREG. AND AS THEY ARE BREAKING CONTRACT WITH FAULTY SERVICE YOU CAN GET OUT OF YOUR CONTRACT. TOM FEEHAN.
AVOID AVOID AVOID…..DO NOT SIGN UP FOR NEW ACCOUNT NO MATTER WHAT IS OFFERED. SIGNED UP FOR 2 FIBRE ACCOUNTS LAST WEEK AT TWO BUILDINGS AND TOLD TECHNICIAN WOULD INSTALL TODAY. TOOK DAY OFF WORK (UNPAID). WHEN I CALLED VIRGIN TODAY TO CHECK TECHNICIAN TIMES, WAS INFORMED ACCOUNT WAS NOT SET UP CORRECT INTERNALLY AND VIRGIN DID NOT BOTHER TO INFORM ME FOR THE PAST 3 DAYS. VIRGIN JUST INTERESTED IN SIGN UP……CUSTOMER SERVICE PATHETIC FROM THE START….WHAT WOULD 24 MONTHS BE LIKE TIED IN WITH VIRGIN…CAN JUST IMAGINE. 🙄.STAY WITH CURRENT PROVIDER AND SAVE YOURSELF A HEADACHE.
Booked a bus Kilkenny to Dublin and the bus never turned up. Had to arrange alternative travel arrangements as I had to catch a flight.
Requested a full refund €25 from Dublin Coach and received generic email stating: Allow 14-16 days for a response. Is Dublin Coach having a laugh?? Or possibly hoping customer get fed up chasing refunds due?? 17 Days and still no response from Dublin Coach. How can a National transport provider get away with such a shoddy service. AVOID at all costs…use Bus Eireann….I will be avoiding Dublin Coach going forward.
Reported scam 12 hours ago, concert tickets purchased using PayPal for Fontaine DC’s tickets in Dublin. Paypal address used on SCAM was from a Laurendoyle820 account (a Lauren Doyle from Co. Cork). Reported to Paypal on phone too. Customer agent ‘Susan’ at Paypal said because seller asked for payment as ‘family and friends’ they will do nothing about the scam. Would have expected Paypal to suspend the account used by scammers on their platform, no regard to their end users. Paypal agent said ‘we can send them a friendly email asking that they refund the money, but no guarantee that they will. That’s the best Paypal will do…..Seriously…..when informed about a SCAM on their platform. Buyer beware while using PayPal as customer care is zero.
Reported SCAMMER for selling tickets to Fontaines DC gig in Dublin. Reported scam 12 hours ago and Donedeal have not removed the scammers ad. Paypal address used on SCAM was from a Laurendoyle820 account (a Lauren Doyle from Co. Cork). Reported to Paypal too and because seller asked for payment as ‘family and friends’ they will do noting about the scam. Donedeal and Paypal allowing Scams on their platforms, no regard to their end users, otherwise ads would be removed immediately and PayPal accounts would be blocked. Buyer beware while using these platforms.
Awful service. Bought ipad from a seller on Donedeal in Ireland. Turned out to be a scam. Wasted 3 hours online with Revolut chat explaining what had happened. They advised that I get a police report and send them the details. I followed Revolut advice. Spent 6 hours on chat with Revolut asking them to log the police report on their systems (something that should take 10 minutes max). Was passed between 3 Revolut chat team member. Reply back today from Revolut indicating that I would not be eligible for a refund as they advise of risks. So much for being 7 times safer that banks (not sure how Revolut claim this). Paypal much safer option than Revolut as had refunds from Paypal on similar scams. Paypal have a proper call centre, Revolut hide behind online chat service. So much for security and Revolut taking seller ID/details seriously. But when it comes to scammers using Revolut, they don’t care. Pathetic service, scammed by seller and now scammed by Revolut. Will not use their service again. AVOID.
REPLY: Link you supplied does not allow a chargeback for goods bought from a private seller. And if you think I have a few hours to waste again on Revolut useless online chat, think again. Pathetic fast reply from Revolut to trustpilot, just to try and make Revolut look good. If you were that fast as preventing users being scammed using Revolut that would be a better service.
28 January 2022
Unprompted review
Reply from Revolut
Hello there!
We are really sorry to hear about the situation that you faced. We treat feedback with the utmost care, and we will take steps to improve the area you mentioned.
Revolut Team perfectly understands how financial matters are important to our users, and we treat them with a high level of care and accuracy to meet all expectations, and we have reached out to you here on Trustpilot to get some more data from your end so that this could be looked into internally.
We are sorry that you have been a victim of a scam as a result of your transaction. Revolut has a full spectrum of tools to help you recover money in such a situation. We encourage you to submit a chargeback if you haven't already. You can read more about the process here: https://www.revolut.com/help/making-payments/paying-by-card/how-does-the-chargeback-process-work.
If you would ever be facing any issues, please do report them to us via the in-app chat (Profile section -> "?" bubble -> scroll down, click on "chat to us" -> type in "live agent") and our agents will do their best to assist you in the most hassle-free way possible.
The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. Here at Revolut, we’re always trying to streamline our procedures and processes to improve the experience for our users.
Got a Smeg Toaster and Kettle at Christmas. Kettle does not turn on and toaster constantly burns on one side. Premium brand, don’t think so. That said Smeg fridge (13 years, and still working fine). Pity appliances being assembled in China, it shows. Will replace for a real premium brand.
29 December 2021
Unprompted review
Reply from Smeg UK
Hi Tom,
I am sorry to hear of the issues you have experienced with your Kettle and Toaster.
We have requested some further information from you via Trustpilot so we can look into this further for you.
Alternatively if you have an ongoing case you can also call our team or respond to the email thread you have received for an update on your incident.
Any member of our team would be happy to assist you with looking into this.
Ran a motorcheck last week on a car advertised on Donedeal. Discovered from the report that the car was falsely advertised and had been an insurance write-off. Informed the seller and he said he know nothing about it. Reported the ad to Donedeal and sent them details of the report indicating the damage. Response ‘we will investigate’. Although the motorcheck, clearing indicated the car registration number and a red flag indicating ‘Write-off/Condition’ I received the response from ‘Grace’ at Donedeal a few days later saying I cannot remove the ad as I cannot see if it is class C or D damage. Donedeal offers motorchecks on their website, why can’t they do a motocheck internally? Maybe it’s due to the fact that if they removed all the dodgy motor ads they would lose a lot of revenue. I indicated that I was going to report Donedeal to the CCPC and the local Garda station for continuing to advertise a car that was falsely advertised as not being an insurance write-off and a serious danger to a prospective unknowing buyer. With that threat, an email was sent back same day that the ad was being removed. Avoid at all costs, very appropriate name ‘Done’-deal. Indicated to ‘Grace’ that it was a pity that it took a threat to get the ad removed, and got back enjoy your day and a smiley emoji. Sums up level of professionalism. Enjoy this review 😀.
Three words RUBBISH RUBBISH RUBBISH. Less than 1MB most evenings. A GREEDY COMPANY CASHING OUT ON COVID 19.
SEARCH BY LOW RATING AND NOT THE SELECTIVE 5 STAR ONES ON IMAGINE WEBSITE.
MOVING TO APTUS IN 2 WEEKS.....WASTED €150 INSTALL FEE 12 MONTHS AGO AND €60 EVERY MONTH. DON’T TELL ME TO DM IMAGINE AS I HAVE DONE THAT NUMEROUS TIMES AND NO IMPROVEMENT. SOONER FIBRE IS AVAILABLE NATIONWIDE THE BETTER AND GET RID OF THESE COWBOYS.
AVOID AT ALL COSTS. STRESSFUL EXPERIENCE. BOOKED A 10 SEATER MINIBUS TO GO FROM EPSOM TO STANSTED AIRPORT YESTERDAY. WE HAD A SPECIAL NEEDS GIRL IN A WHEELCHAIR TO TRAVEL WITH OUR FAMILY. RECEIVED AN EMAIL 19 MINUTES BEFORE SCHEDULED PICK UP TO SAY THE BUS BROKE DOWN. SAME PATHETIC EXCUSE USED BY TAXICODE WITH OTHER CUSTOMER, READ RECENT REVIEWS. WE HAD TO BOOK LAST MINUTE TAXI SERVICE AND PAY HIGH FAIRS FOR A 2.5 HOUR JOURNEY. DON’T WASTE TIME WITH THIS COMPANY. BE WARNED.
CANNOT FIND DETAILS OF BOOKING? SEEM TO USE SAME EXCUSE ALL THE TIME ON REVIEWS. BOOKING REF: MB42868E439B3. WOULD NOT WASTE ANOTHER MINUTE DEALING WITH YOUR PATHETIC COMPANY. AS FOR CUSTOMER SERVICE....IT DOES NOT EXIST!
13 July 2019
Reply from Taxi Price Compare
Hi,
We can find no record of your booking. Can you please provide us with some more details so we can investigate? Please email the details to trustpilot@web3r.co.uk or call our priority helpline on 01256 884 480.