MA

Mariam

Belgium

Reviews

Review of hopono


Rated 2 out of 5 stars

Everything in the shop is lovely but…

Everything in the shop is lovely but attention to customers is not that great. Second time we buy in the shop and in both occasions the members of staff had a bad attitude. Unfriendly, unwelcoming and they just seem bothered to help you!

14 June 2024

Reply from hopono

Hello

Thank you for taking the time to share your thoughts about our store.
We are glad you enjoy our products, but we are sincerely sorry to read that our customer service did not live up to your expectations.

We will take your feedback into account and make every effort to improve the way we deal with inquiries in the future.

Best regards,

- Hopono Customer Service

Review of DPD Belgium

Review of Zo Zero

Review of Miss Mary of Sweden


Rated 1 out of 5 stars

Wrong product, massively delayed order

Order was massively delayed, and I didn’t receive what I ordered. Wrong size all along and instead of two pair of panties i got only one and in a smaller size!!

7 July 2023

Reply from Miss Mary of Sweden

We sincerely apologize for the inconvenience you have experienced with the delivery process. This is certainly not the level of service we aim to provide. Your feedback is valuable, and we are committed to improving our processes to ensure accurate sizing. We understand the importance of finding the right fit and hope for the opportunity to assist you again in the future.

Review of Enecta


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast delivery and fantastic product!

12 June 2023

Reply from Enecta

Hi Mariam, thank you for your feedback and 5-star review! Our customer service is a passionate team and feel free to get in touch with them whenever you need! We hope to see you back soon!

Review of Edgard & Cooper


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Fast, efficient and friendly. Eleonora helped me out and supported me through the whole process. Excellent product too match with great human touch!

11 October 2021

Review of Enecta


Rated 5 out of 5 stars

A 100% winner!

I would recommend Enecta products to anyone who is looking for a high quality CBD oil. My mum uses the product to alleviate her osto-arthritis pain and it works beautifully.

Also, the company is 100% reliable and honest. They offer above excellent customer support and care. They reply quickly should a problem arise with your order, keep communications channels open and fluid, and come up with solutions that would minimise any problem you might have experienced with your order for the customer to be as hassle-free as possible. Our order got unfortunately lost and ENECTA offered us support and effective solutions, which is not always the case with other companies selling online. Strongly recommend them and would like to thank them both, for their great products but also for the whole supportive philosophy they embrace!

26 March 2019
Unprompted review