RB

Rob Boyd

United States

Reviews

Review of Twilio


Rated 1 out of 5 stars

Horrible customer experience

Horrible customer experience - bill you first then run you thru the park of items that you need to be "approved" only to be rejected the next day. Good luck getting your money refunded without credit card companies assistance as they go radio silent after they bill you.

17 July 2026
Unprompted review

Review of Lillydirect Lilly


Rated 1 out of 5 stars

As a customer for over a year

As a customer for over a year, If you can get a hold of customer support rep they are RUDE, they will not help you so really you are wasting your time trying.
Will not use or recommend them !

30 June 2026
Unprompted review

Review of AT&T


Rated 1 out of 5 stars

good until it wasnt.

waited years to get fiber, it was awesome for a few months but then the modem started dropping connection, needed constant reboots, took hours to reconnect, service calls were late or no show, finally have to review switching back to Spectrum.

5 June 2026
Unprompted review

Review of American Express Global


Rated 1 out of 5 stars

Pay $550 a year for an annual fee

Pay $550 a year for an annual fee, get nothing in return, 11 months in and a payment alert doesnt trigger, so they charge you a $29 late fee, $194 interest, threaten to take your points away if you dont pay an additional $35.

6 May 2026
Unprompted review

Review of Mint Mobile


Rated 1 out of 5 stars

Service is not conntected yet

Service is not conntected yet, been waiting about 6 hours - attempted to get customer support but end up in dead end AI queues. Would not recommend, not sure I am keeping as of this post

12 November 2025
Unprompted review

Reply from Mint Mobile

Hello Rob, thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service. This is not the experience we want you to have when using our service. Since we are unable to provide direct support here, please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. Have a great day!

Review of Parts Geek

Review of BCU


Rated 1 out of 5 stars

Its on the verge of lawyer time

Its on the verge of lawyer time, you are refusing to take my payoff payment for my mortgage despite following all you hoops and hurdles. Every day I am calling in for hours at time trying to get you to fix your errors. As a 30 year member I AM DONE WITH YOU !

15 September 2025
Unprompted review

Review of Cenlar FSB


Rated 1 out of 5 stars

Actions warrant criminal investigation, plain and simple

After making what would be a substantial final principal payment thru their "Approved and Designed" payment portal, and making a final payoff payment by "WIRE ONLY" as requested, it is suspect that they would "mysteriously" have an issue with the routing of the payment and cancel and silently reverse the payment without and advisory issued. When I attempted, politely, to ask the Cenlar representative to explain why, the phone call we will say "dropped." At a BARE minimum, Baxter Credit Union owes it to me, to conduct a full investigation into this and hold Cenlar accountable for anything they find.

18 September 2025
Unprompted review

Review of Stripe


Rated 1 out of 5 stars

Absolute scam

Absolute scam, they appear to be in bed with WooCommerce and make it an absolute nightmare to get your money processed efficiently, now they are locked into my business bank account and am trying to cancel their service with no success.

17 July 2025
Unprompted review

Reply from Stripe

Hi Rob—we apologize for the difficulties you're experiencing with your WooCommerce integration and account cancellation. While we partner with WooCommerce to provide payment processing, we aim to make both integration and disconnection straightforward. If you're having trouble canceling your service or removing Stripe from your bank account, please visit https://support.stripe.com where our team can help guide you through the proper steps to disconnect your integration and resolve any pending account matters.

Review of WooCommerce


Rated 1 out of 5 stars

They will give you your money, if they want to.

I run a neighborhood site that allows subscriptions behind the login screen, because they cant come in and audit it they choose to suspend the account and hold the funds hostage. Luckily I only did a test transaction so I am only out $12 but now to have to bring the credit card company in now to dispute it all, real pain in the butt. Staying with PayPal on this one and Woo, will never be my choice on other websites in the future.

17 July 2025
Unprompted review

Review of Discover Financial Services

Review of BCU


Rated 1 out of 5 stars

As a member for almost 30 years their…

As a member for almost 30 years their service has gone to absolute crap, unexplained charges, hard to get in touch with support and when you do they always have a snappy response, website so cluttered you have to make notes of where to go to get things done.

30 May 2025
Unprompted review

Review of Doctor On Demand


Rated 1 out of 5 stars

After insurance this comes out at $100…

After insurance this comes out at $100 per hour to talk to a doctor over the phone. Then they cancelled my appointment a few hours before the appointment but said I would have to pay $30 if I cancelled, sooooo I am expecting my $30.

7 April 2025
Unprompted review

Review of Service Finance Co.


Rated 1 out of 5 stars

I bought shed on a promotion of 6…

I bought shed on a promotion of 6 months no interest, but Tuff Shed apparently sold the financing to Service Finance Company LLC and from day 1 I am now accruing some type of incredible interest rate, a $206 payment only creditted $113 to principal and $92 to interest.

7 April 2025
Unprompted review

Review of Tuff Shed


Rated 1 out of 5 stars

I bought shed on a promotion of 6…

I bought shed on a promotion of 6 months no interest, but they apparently sold the financing to Service Finance Company LLC and from day 1 I am now accruing some type of incredible interest rate, a $206 payment only creditted $113 to principal and $92 to interest.

14 February 2025
Unprompted review

Review of Etsy

Review of Patreon

Review of Asurion


Rated 1 out of 5 stars

Jump thru hoops over and over then the…

Jump thru hoops over and over then the are refusing to pay claims despite sending them all the information, filing complaint with State of Florida.

2 March 2025
Unprompted review

Reply from Asurion

We understand your frustration with the claims process. We strive to provide a smooth and efficient experience for all our customers. We are committed to resolving any issues you may have and will investigate your concerns further. Please email us at trustpilotreviews@asurion.com including your name, phone number, and carrier. Thank you!

Review of Barclays

Review of aspiration.com


Rated 1 out of 5 stars

They have drained the money out of my…

They have drained the money out of my account in "fees" for an account I forgot I had, now that there is not enough money to drain out for another monthly fee they send me an email that "Heads Up–Your Aspiration Account Balance is Getting Low"

Con artists...

20 February 2025
Unprompted review

Reply from aspiration.com

Hi Rob, we do notify all inactive customers multiple times to educate them about the dormant account fee and provide ways to avoid being charged. Active Aspiration customers are not subject to any mandatory fees, and making as little as one transaction in 6 months is enough to avoid an inactivity fee. If you're not getting our emails, please contact us at support@aspiration.com with all your feedback. Our team typically responds in less than 24 hours!