Appalling service.
My internet stopped on 24/10/2025. Three service engineers visits, numerous calls to the service line and many complaints to the local Nova office later. I cancelled my contract with Nova. Now I've received a bill for 129€ which included an internet charge. Now after several calls to the number 13800 and promises of a call back I've finally lost all patience and confidence in this third rate company. Avoid at all costs.