Frances Folpp

I would give no stars if I could. Got trapped in an Instagram circle with this. I tried to unsubscribe as soon as I realised I'd subscribed and paid! You try to unsubscribe and you get pushed in deeper and every yes answer you enter is an added USD $20/25. It's a trap praying on people desperate to lose weight. My BMI is 24, I walk 7km a day and am not overweight. I initially looked out of interest. Finally got to email someone and they won't refund despite me NOT logging in or using anything. Where I live, this would be a legal requirement but who knows what the law in the US is. They can clearly see I messaged immediately and won't refund still. They would be collecting money from unsuspecting persons left right and centre. Nothing but a scam. An unethical company

John was simply amazing and incredibly patient in assisting me to organise flights at a very busy time when it seemed almost impossible to get a flight. The customer service skills he displayed were extremely admirable and he is clearly an asset to Cheerstravel. I have worked in the customer service industry for over 30 years and the level or professionalism and courtesy he displayed is something rarely seen. Thank you

DO NOT BOOK!!! This company have taken my money - nearly $500 for a prebooking for Brisbane, they haven't refunded telling me my payment has declined, even though it has come out of my bank account and I have sent evidence of this!!! I haven't received a booking confirmation and my last 2 emails remain unanswered. I have had to lodge a dispute with my bank. If I could give zero stars I would. They've even tried blaming another company saying the other company take the payments and haven't passed it on. Then they have blamed problems with their own website. I'm sorry, but that's NOT my problem when I have evidence of the debit to my credit card!!! This company are blame shifters. This is NOT an Australian Company but it is in the Netherlands so good luck taking legal action against them!!! I get a dodgy "blame" email from them saying they will "see" about a refund! Seriously, this booking isn't for another three and a half months and the will "see" about it and yet I hear nothing and no retraction in my credit card account. Reply: Every time I try to get to the Au page, I am landing in this page everytime so obviously the Flypark page is landing me there so best take this up with them please

Very disappointed. This site makes a lot of claims that just aren't accurate. Try to claim a reward and they are "Out of Stock" How can you be out of stock of gift cards?? The only cards left are the ones you don't want. You can only claim cards and not redeem for cash in a Paypal account. A lot of the time it says "no surveys available"or you spend 10 minutes completing a pre survey to get the answer that the survey you apply for is full or you don't qualify. You may after a day or so get a survey and after 20-30 minutes, you've earned $1.... Yep, just $1

There should be an option for NO STARS! Well, if this isn't a sorry excuse for a Company! You firstly need to start by renaming your business as you are anything but fast. I sent a parcel from Northern Rivers Depot on 23rd January, onboard for delivery in Melbourne 25 January. (Melbourne, your worst depot by sheer review and you should be embarrassed and close it down). The parcel never arrived, no calling card, nothing, no uploads of status on the tracking. Just pure negligence. Still not delivered today the 29th. As explained to your extremely rude Melbourne staff, the package contains clothes and school items for my daughters 1st day at school tomorrow. It also contains her specialised asthma / heart condition prescription. She had enough for her travel Melbourne and a couple of days. I was told it would be escalated for possible delivery this afternoon. News for you. The depot have no intention on delivering it today. Your staff say they spoke to the driver who said no one was home on 25th Jan. Well he must either be a foreigner who cannot read English or is illiterate and cannot read. There were 2 very clear notices on the parcel saying it was to be left on the front veranda if no one was home! Your staff could not respond to this. They could also not advise why he did not deliver it this morning when the parties have been watching and waiting for the delivery and your stupid tracking says there is something wrong and it can’t be delivered. That is a crock. Even your staff were able to advise the address and IT IS CORRECT and the parcel also has very clear instructions that the street is one block down from Glen Iris train station. Honestly, children could do a better job of running this depot. Given that this is a very urgent parcel, I requested your staff, having failed to deliver within your standards, to put the box in a taxi and deliver it. "Bres" responded we are not allowed to do that BUT, did not ask anyone. I asked her to convey my request to the manager, given failure to meet the service standard and she said she would not pass on this request! I Have spoken to the Melbourne depot twice and requested a call back. I am still waiting. I asked for a phone number for head Office to talk to someone and the "Bres" refused to provide this. Instead she "blind transferred" me to the Northern Rivers Depot which IS NOT where the problem is. I am lodging a complaint with Department of Fair Trading today and also stolen goods report with the Police if the item is not delivered today. I will do so by virtue of your refusal to deliver and deliberate actions in retaining my parcel that I sent via Fastway in good faith