Cheerstravel Reviews 

15,554
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,327 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant. Reviewers frequently highlight the exceptional customer service, noting the team's responsiveness and attention to detail. The booking process is consistently described as smooth, efficient, and hassle-free, ensuring stress-free travel arrangements. People also appreciate the competitive pricing and ability to secure great deals, often at better rates than found elsewhere. The overall service provided is often described as excellent, with consumers noting the efficiency and ease of their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

People report positive experiences with the booking process, often describing it as smooth, efficient, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting smooth, hassle-free, quick, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Price

Customers had positive experiences with price, often reporting that the prices were affordable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Suzanne / Juhi helped me so much from the start to the end. I was little skeptical after reading the reviews and called them. Juhi answered, assisted with good price, collcted my details, validated... See more

Company replied

Rated 5 out of 5 stars

Had good experience booking our Singapore Airlines tickets with Cheers travel. Received confirmation in an hours time and received the tickets in a day's time. Spoke to Leo who was helpful and courteo... See more

Company replied

Rated 5 out of 5 stars

Gautam at Cheers Travel was an absolute pleasure to deal with. He was incredibly helpful in trying to find alternative flights for me and made every effort to answer my questions and offer travel advi... See more

Company replied

Rated 5 out of 5 stars

Ayaan has been incredibly helpful when helping me navigate my flight reschedule! I appreciate his prompt help and support in this matter! I am also very impressed by how responsive Cheers Travel’s hel... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(15,554)

1,274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Preethi was pretty knowledgeable and the booking process was smooth, giving a good window to make the decision.

20 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Arun,

Thank you for the wonderful 5★ review for our services, which has kept our spirit high and positive. It has been our immense pleasure in assisting you.

Your recommendation means a lot to us, and we look forward to welcoming you back again.

Cheers Travel Team

Rated 5 out of 5 stars

Been a great experience and easy…

Been a great experience and easy process with great promotions

20 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Parveen,

Thank you for the wonderful 5★ review for our services, which has kept our spirit high and positive. It has been our immense pleasure in assisting you.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
Cheers Travel Team

Rated 5 out of 5 stars

Great experience and booking process

20 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Parth,

Thank you so much for sharing your feedback! We’re delighted to hear that we were able to assist you with the right solution and provide great service. Your recommendation means a lot to us, and we look forward to welcoming you again in the future
Cheers Travel Family

Rated 5 out of 5 stars

It’s was very great experience with…

It’s was very great experience with cheerstravel. Booking was very easy and affordable and preeti from customer service called me to confirm booking. She also helped me to save desired seat for flight. My experience was really good with them and staff was also helpful.

20 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Raminder,

Thank you so much for sharing your feedback! We’re delighted to hear that we were able to assist you with the right solution and provide great service. Your recommendation means a lot to us, and we look forward to welcoming you again in the future.

Cheers Travel Family

Rated 5 out of 5 stars

Nick was excellent

Nick was patient, not pushy, and incredibly generous with his time. He was knowledgeable and efficient - this is what excellent customer service should look like!

18 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Arup,

Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you had a positive experience with us.
Our team remains committed to delivering the highest level of service and ensuring that every aspect of your travel experience is handled with care and attention.
We wish you a safe, pleasant, and memorable journey ahead, and we look forward to assisting you again in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Cheer travel provide excellent serivce

Cheer travel provide excellent serivce. Sandra helped alot regarding booking.

18 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Gurpreet,

Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you had a positive experience with us.
Our team remains committed to delivering the highest level of service and ensuring that every aspect of your travel experience is handled with care and attention.
We wish you a safe, pleasant, and memorable journey ahead, and we look forward to assisting you again in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience with Cheers travels from start to finish especially Christina. The staff were friendly, professional, and incredibly knowledgeable. They took the time to understand my travel needs, provided great options within my budget, and made the entire booking process smooth and stress-free.
Highly recommended ⭐️⭐️⭐️⭐️⭐️

12 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Eldhose,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent Service

17 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Kirubasuthan,

Thank you for the wonderful 5★ review for our services, which has kept our spirit high and positive. It has been our immense pleasure in assisting you.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
Cheers Travel Team

Rated 5 out of 5 stars

They offered me from non-refundable to…

They offered me from non-refundable to changeable flight.

17 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Alma,

Thank you for the wonderful 5★ review for our services, which has kept our spirit high and positive. It has been our immense pleasure in assisting you.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
Cheers Travel Team

Rated 5 out of 5 stars

great and friendly staff

great and friendly staff, helped me secure great deals and the website was very easy to navigate

14 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Mitta,

Thank you so much for sharing your feedback! We’re delighted to hear that we were able to assist you with the right solution and provide great service. Your recommendation means a lot to us, and we look forward to welcoming you again in the future
Cheers Travel Family

Rated 5 out of 5 stars

I applied for a certain flight on a…

I applied for a certain flight on a particular day but the flight was full.

I rang Cheerstravel and John spoke with me.

John helped me make the booking for the next day and it was very smooth and John was very helpful. Thank you.

17 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Robert,

Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and are delighted to know that you had a positive experience with us.
Our team remains committed to delivering the highest level of service and ensuring that every aspect of your travel experience is handled with care and attention.

We wish you a safe, pleasant, and memorable journey ahead, and we look forward to assisting you again in the future.

Cheers Travel Team

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Cheers Travel from start to finish. The team was professional, responsive, and made the entire booking process smooth and stress-free. They took the time to answer all my questions and helped me find the best options for my trip. Everything was well organized, and I really appreciated their attention to detail and friendly customer service. I would definitely recommend Cheers Travel to anyone looking for reliable and hassle-free travel planning. I'll be using their services again for future trips

12 July 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bhanu,

Thank you for your thoughtful review. We are truly grateful for your support and are delighted to have had the opportunity to assist you.
Providing outstanding service and creating hassle-free travel experiences remain our highest priorities, and your feedback encourages us to keep striving for excellence.

We wish you safe travels and hope to welcome you back for your next journey.

Cheers Travel Team

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