**Attractive advertised price
**Attractive advertised price, frustrating checkout experience**
I was ready to order a VPS 1000 G12 because the advertised price and specifications looked very attractive.
However, the ordering process became increasingly disappointing:
* Choosing the flexible hourly-based option increased the monthly price.
* An additional setup fee was added.
* netcup actively advertises a €5 promotional voucher, but only at the final checkout stage did I discover that the hourly VPS cannot be combined with the voucher.
* The voucher therefore cannot even offset the setup fee for customers who simply want to test the service before committing to a 12-month contract.
Many hosting providers encourage new customers to try their infrastructure with discounted introductory pricing. netcup appears to do the opposite: customers who are not ready to commit for a full year pay a higher monthly price, an activation fee, and are excluded from the advertised promotion.
The server specifications still look excellent, but the pricing structure and checkout experience made me seriously reconsider the purchase.
All important restrictions and the final effective price should be shown clearly next to the advertised price, not discovered step by step during checkout.