john

Have been using Shutterstock for years now, its the same 350 image subscription, when they lower their prices they change the name enough so they can call it a new subscription type, they don't tell their customers the price has lowered and keep them on the higher subscription, they have been overcharging me for years and they won't answer my emails currently.

I purchased a shower from Triton through amazon, they sent it to Ireland but Triton in Ireland refuse to give me warranty support, the lady was actually extremely rude and hung up on me. I was quite shocked.

Edit: I think you missed my point, which is that you are selling direct to Irish customers without explaining they have no support whatsoever. The lady being rude was just a side note.

Revolut are refusing to block a illegal payment from being taken, its been 3 days now in a support chat trying to get them to do it.

They got in touch with me about my problem, I sent them the information they requested and haven't heard from them since, its been 6 months now, my emails go unanswered...

I purchased a Samsung 4 Watch about 3 weeks ago, I got it to track my sleep which is one of the features. Over the first 2 weeks it didn't track my deep sleep at all, then I looked into it and the Samsung help forums are choc full of people with the same issue, it turns out the watch just does a really bad job when tracking sleep, it barely tracks deep sleep at all, it was showing 6 minutes for me when it should have been 2 hours. So I tried to return it and Harvey Normans refused to take it back because I didn't have the box. So now I am left with a €379 watch that is useless to me. I wasn't even looking for my money back, I just wanted a product that tracked sleep correctly. Have to say I am extremely disappointed, we buy all our electrics in HN but that stops today. Its shameful really, up to today we were actually a really good customer of Harvey Normans.

Great form product and if you have issues you get amazing support, 5 stars all the way, cannot recommend this company enough

Really bad company to deal with, they opened up a second account for me and billed me twice. They sent a dept collection agency after the bill, I explained, they apologised but then they still look for payment of the second bill. I can't physically use 2 team viewers at the same time, why would I require 2? This companies customer service is beyond useless, the right hand doesn't know what the left is doing. I am looking for alternatives now. The software is solid but the customer service is terrible.

YITH are my plugin developer of choice, their after sales service is extremely efficient and helpful. I would recommend their support over all other support I have received from other plugin developers. Great plugins, great support.

Really great company to deal with, they have an amazing support system and seem to really care about their customers. 5 Stars and well deserved.

Great bunch of people, easy to deal with and quick to respond, really great support

They send me lots of emails, I have never contacted them or asked for these emails, I reply to the person that sends me the emails asking them to adjust or take me off their list, these emails were ignored with no reply, I call them today and explain this and this rude guy calls me a liar, great way to do business guys.

We ordered a Jacket but during the ordering process it gave some issues which meant we had to place the order 3 times, we contacted them and were told only 1 order went through. They billed us for 3 of the same jacket without question. We sent 2 back and they denied ever receiving them. I personaly would never ever order from them again, there is no customer service if something goes wrong, they just want to take your money without dispute. They do not care about the customer in the slightest, this was evident from the way we were treated.

** Update ** VideoBlocks have credited me after I reviewed them here, they could have done this at the start instead of forcing me to give a bad review but I got my credit so I am happy, review stars changed to reflect this

Deceitful company practices
I signed up for a years subscription to grab some videos for a project, year later they take money from my credit card again, turns out you can't turn off auto renewal, I explained to them that I haven't used the account for over 8 months and I don't need it and asked for a credit. They refused point blank.

This company has deceitful practices that are put in place to take your money, if you can avoid it do not use them.

My original review was 2 stars but Gamiss, have contacted me and refunded my order in total. I can't fault this level of customer service, well done.

I purchased and the item arrived quite fast, the item was just bad quality, you pay for what you get I guess - updated, order was refunded because I was not happy with it, can't fault them for this.