Andre Antonio

Ripped off! Air NZ website 20% or more expensive than other sites like google flights , Skyscanner or kayak in comparison to exactly the same routes and flights time. Spoke to their premium call centre they don’t offer price match and the agent admitted other sites cheaper due to competition Air NZ can’t compete. So consumers be smart when you looking for deals . Yours big lost Air NZ. !!!! We spent $$$$$ elsewhere from now.

LV quality gone down the hill. I bought a fifa world cup slender wallet for $1100 only use few time already has crack on the outside patterns so i took it back to store. They sent it to singapore for 2 weeks came back “ sorry sir we cant fix it” it wear and tear. Excuse me i spent thousands at your business and if its made from cowhide leather it shouldn’t tear right ? that not the outcome i want. LV you wont get my $$$ ever again.

Zero star rating for their dishonesty. I ordered goods from a merchant in the USA. Goods was faulty so i had to return for refund. Merchant provided prepaid label for pick up job. Job picked up 2 months ago i got the refund back from merchant. All
Of sudden a got a bill from
Fedex for $509 whats a joke. Despite of my emails to their billing team they still
Do ping pong emails asking me for proof
of payment. Fedex If you dont sort this out this mess your end i will contact media for full story to be published.

Booked flight with Singapore Airlines but so unfortunate code share with Air Nz which we had real bad experience in the past. Singapore Airlines had great service, good food, easy to contact, sorted fight delays quickly and efficiently
Air New Zealand in contrast, could not speak directly to a real person after two telephone calls of nearly four and a half hours listening to crap music couldn’t wait so hang up.
Had one leg with AIR NZ back to NZ via Sydney totally unimpressed, service slow, to many options for cabin staff to deal with, pre booking request not met resulting in passenger queries. Arrived Auckland with no bags, lost luggage service desk staff wasn’t very helpful just advised us to follow up by phone and email with them which I sent many emails and calls but no response from Air Nz. Greg Foran you are the CEO of this disgrace company you hear me and many other badly mistreated passengers like myself out there you should be ashamed of your leadership and you should resign asap. What’s a joke.

Worst customer service ever. Had to claim baggage lost money from Air nz lost Babbage service, I was told by air nz that just take the claim form and photo ID to the counter opposite Air nz check in counter International airport to claim $100. It was 10.30 am on Saturday morning the 10/09/2022 There were 2 female staffs behind the counter but only one serving. They were busier chatting and laughing instead of focus on customers. One of them was very rude to start with despite I was patience and polite she demanded only pay $100 out if I have passport that’s travel lex policy however when I went back to air nz baggage service they said either or passport or nz driver license will do but the travel lex female staff still abruptly refused to pay. She has no manor and has no customer service skill at all. It was real bad experience we will avoid travel lex at all cost in the future.

My very first time used after pay via trade me turns to disaster. I am financial savvy and sorted and don’t like to use hire purchase or borrow to fund the “want” not the the “need” like most people do. I choose to buy on trade me site and used after pay just because both sites advertised they offer buyer protection. The good arrived but it was fake, seller blocked me from contacting them so I contacted after pay but no one responded to my message. This is to show you they don’t have support service to you when you need them. I now turn to my bank try to recover my money so never ever use either site again from now specially after pay.

Impossible to contact trademe when you need them the most. if you Lucky you will get a reply after several days or a week. Their staffs have attitude, arrogant and only care about one thing is collecting very expensive fees. Screw them I’m selling my stuffs elsewhere now.

Waited for for almost 1
Hour for the call to be answered today, applied for credit card online, was told card
approved first they told me All I need was to bring pay slips to branch to verify income then they told me they need bank statements and letter
From my employer to verify income.
They also wanting me To go through all details of expenses with them again despite these information already provided earlier. What a joke Westpac your service and operation policy is suck and stupid.