Scam company
Wish I read the reviews before using this scam of a company. Was told 11 days after my parcel was delivered that the dimensions were wrong and they would be charging me an extra £25. I had evidence to prove 2 dimensions that I was challenging but because I didn’t have a picture of the length, which I wasn’t challenging, they wouldn’t appeal. I’ll be claiming a dispute with my credit card company. DO NOT USE
Reply from Parcelcompare
Dear Mary,
At ParcelCompare we always work hard to provide great service and we're sorry to hear that your experience did not live up to your expectations.
We regret missing the mark this time, and greatly appreciate the time you've taken to provide us with feedback about your booking.
Rest assured we take customer satisfaction seriously and are continually working on ways we can improve.
Kind Regards,
Ben
The ParcelCompare Team