Doll in the Desert

This is fraud, no balloons and no refunds, they don’t respond.

Thee worst, every time I get a delivery and I see DPD are delivering it’s a toss up against “ I wasn’t home” when I certainly was, I’ve cameras as proof, they didn’t even come, or to a just feck it over the wall in the rain.

Either the drivers are treated really bad and not allowed call to say they are here or they just don’t give a F

I honestly have stopped purchasing from companies using them and I am emailing the companies my experience.

Tried to call customer care, 20mins no answer, shame on Arnotts & BT for using them.

If I could give a less rating I would!

I’ve been with the bank for 20 years, I am treated like crap, spoke to rudely and waiting every time I visit a branch or call open24 for at least 1 hour. The staff don’t care and continue to blame cuts or too busy.

Today I experienced fraud on my account it’s been 3 hours now trying to wait for an answer, spoke to the fraud team and he can’t proceed because my address isn’t correct - apparently!
So he passed the buck and transfered me back to Open 24 - so now I am on hold for 42 mins it took me 40 mins to get through to open24 another 20 mins for fraud and now 42 mins and counting to correct my address, all this time and my frustration of having fraud on my account. And they don’t care.
I will be looking for a new bank tomorrow for my family and leave this Stone Age bank in the past. I don’t need this stress in my life.

If I could give a zero I would! Always delayed, was due a delivery yesterday and they changed it for 3 days later after me waiting in all day! So disappointing, I’ll never order from a company that uses this crowd again.

I ordered over a week ago with next day delivery and still no package, absolute joke, I’ll never order from Boohoo again, staff don’t follow up they just say it’ll be there tomorrow, tomorrow never came. Don’t pay for next day delivery it’s a scam! Done with this crap company

I love the what’s app customer care, so easy and fast! Jayne Y was super polite and explained in detail on her first message. That’s all you want is a reasonable answer.

Ordered 2 dresses waited 2 weeks for delivery to find one dress missing, 4 days later of emailing with no response, it took Instagram chat to find out the dress was out of stock, no email to advise, Pretty little thing still took the money for the dress. Now I have an event, no dress, short the funds. They told me we will refund in 3 days...that is not even possible it takes 30 days for a bank refund!! I wouldn't order from this site ever again and I recommend if you are ordering, have a back up.