BE

Beans

United Kingdom

Reviews

Review of Lindt Chocolate UK

Review of Compagnie Des-sens


Rated 5 out of 5 stars

Good quality and reliable

Good quality products, delivered swiftly.

15 March 2025
Unprompted review

Reply from Compagnie Des-sens

Bonjour, merci beaucoup pour votre commentaire. ✨✨✨

Review of Made In Design


Rated 5 out of 5 stars

Good experience

The item arrived quickly and was even nicer than the pictures on the website. A good experience.

20 December 2024

Reply from Made In Design

Hello Beans,

Thank you for your trust and kind words!
We hope to continue to bring you joy with each item you choose.

We hope to see you soon,
Julie, Customer Service

Review of Miliboo


Rated 5 out of 5 stars

Very good

Very good experience with Miliboo. The items are well made, solid, and nicely designed. Shipping was fast and efficient.

4 December 2024

Reply from Miliboo

Hello,

Thank you for your nice review. 🤩

We are happy you had a positive experience with us and we hope to see you again very soon.

Have a nice day!
Miliboo Team

Review of The Cool Republic


Rated 4 out of 5 stars

Good customer service

Item was delivered quickly. Unfortunately it was damaged (not by delivery). Customer Service department arranged for quick pick-up and reimbursement. Very impressive communication and speed. I removed a star because someone should have checked the item before shipping it.

21 November 2024

Review of Streeze


Rated 5 out of 5 stars

Perfect

Efficient service and great products. The belts are really comfortable.

8 February 2024

Review of DHL Express UK


Rated 1 out of 5 stars

Not competent

My delivery change date request was ignored, as was the request for where to leave the package, so the package was delivered today when the recipients were out (and shoved through the letterbox), as opposed to being delivered on Monday, and left in the safe place as requested. It’s possible that all of these negative reviews are due to the fact that it’s impossible to reach customer service, which just generates frustration and fury.

11 November 2023
Unprompted review

Reply from DHL Express UK

Dear Beans,

Thank you for taking the time to leave a review.

I understand your frustration and apologise sincerely for the inconvenience this has caused.

In order for me to assist you regarding this matter, I will require additional details. If you could please email reviews@dhl.com with your tracking number, name and address, I will be happy to look into this and assist you.

Kind regards,
 
Billie

Review of THE OUTNET


Rated 1 out of 5 stars

Frustrating

Tried to cancel my order 20 mins after placing it. Customer Service said that it was too late and I'd just have to send it back when I receive it. Still haven't received it, as having waited in all morning for the package, the courier company (UPS) told me by email that I wasn't in, and they were taking it to their depot. So, a big waste of time all round.

9 September 2023

Reply from THE OUTNET

Hi Berenice,

Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience has been less than desirable.

A member of our Customer Care Team is looking into this for you and will contact you by email shortly.

Best regards,
THE OUTNET Team

Review of Boticinal


Rated 2 out of 5 stars

Article incorrect

Article incorrect envoyé dans la commande, même s'il avait apparemment été "vérifié".

9 June 2023

Reply from Boticinal

Chère Madame,
nous avons fait une erreur à la préparation de votre commande et nous vous prions de nous en excuser.
Afin de solutionner le problème le plus rapidement possible merci de bien vouloir contacter notre service client au
+33 1 84 20 41 00 (prix d'un appel local).
Bien à vous.
L'équipe Boticinal.com

Review of Lerougefrancais


Rated 1 out of 5 stars

Very disappointing

I was looking for a vegan lipstick from a company with good environmental credentials, and this company seemed to be perfect, although expensive. The most expensive lipstick that I have bought, in fact. The package arrived in a bright red shiny cellophane bubble-wrap envelope (in no way is this a good ecological choice, even though they say that you can send the package back). The lipstick itself, while having apparently healthy and pure ingredients, feels gritty upon application. My lipstick broke after only four applications (and very careful use and storage), so the colour is not properly fixed to the container. I have contacted the customer service twice - first upon receipt, regarding the inappropriate packaging, and second time regarding my broken lipstick and the strange texture. I have received no response to either of my messages, so can only assume that this is an unprofessional company, best avoided. There are much better, cheaper, more genuinely green companies out there that would have responded straight away and dealt with these issues. Don't waste your time or money.

5 July 2022
Unprompted review

Review of The Cool Republic


Rated 5 out of 5 stars

Très bien

Le produit est arrivé rapidement. Trés efficace.

20 June 2022

Reply from The Cool Republic

Bonjour Beans,
Nous sommes heureux d’apprendre que vous avez reçu le produit dans les meilleurs délais. Merci pour votre retour et très bonne journée.
La Cool Team

Review of Balmonds Skincare Ltd

Review of Balmonds Skincare Ltd

Review of British Beds Worldwide


Rated 5 out of 5 stars

The perfect mattress

The mattress we purchased is luxurious and comfortable. Service impeccable. Would definitely re-purchase.

6 August 2020
Unprompted review

Reply from British Beds Worldwide

Updated 2 September. Hello "Beans". We've asked TrustPilot to get in touch with you. You've won our Prize Draw for reviewers in August 2020! Do please email us so that we may identify you properly and send you your two lovely Wool Room machine-washable wool-filled pillows!
Original reply 6 Aug 2020. Thank you so much, "Beans", for your kind review. We hope you don't mind: we've asked TrustPilot to check your identity so that we may write to you personally and include you in our Prize Draw at the end of August. They will email you direct.

Review of Balmonds Skincare Ltd

Review of Balmonds Skincare Ltd


Rated 5 out of 5 stars

Perfect

Always a pleasure to use these effective products, and to deal with this efficient company.

21 February 2020
Unprompted review

Review of Balmonds Skincare Ltd


Rated 5 out of 5 stars

Great

Great, natural and effective products and swift service.

10 December 2019
Unprompted review

Review of Balmonds Skincare Ltd


Rated 5 out of 5 stars

Recommend

Always efficient, fast service and products are great for those of us with very sensitive skin.

24 October 2019
Unprompted review

Review of Gants-blancs.com

Review of Wordans France


Rated 5 out of 5 stars

Satisfied

I like the quality and the price of the organic cotton t-shirts, and the packages arrive promptly.

8 August 2019
Unprompted review