DA

DO NOT buy from WILLZOOL, UNLESS you actually do want an eBook. Their advertising is highly misleading at best, and at worst it constitutes entrapment, where you buy one thing (you think is a physical book) and you get another thing (an eBook that you have to download and read on a screen). WHAT!!??!! Nowhere on the order page does their site say “ebook”! I was fully expecting to receive a physical book! The highly misleading advertising leaves the customer trapped into accepting something they were not aware they were buying - and did not want! The order page even asks for a shipping address - why would it ask for that if there was never any intention of shipping a physical book??!! Very unhappy with the business ethics of Willzool that completely fails to properly inform the buyer! I requested a refund or an exchange for a physical book (before I downloaded the eBook) and was told that was not possible! Apparently, their customer service is non-existent after they have your money. I will NOT buy from Willzool again... UNLESS I do actually want an eBook, but then I wouldn't be surprised if they sent me a physical book, as there is no way to know, and they don't tell you, what you are actually getting. NOT happy at all with this company.

Julia was not only very knowledgeable and informative about Bluevine products, and was able to complete the verification process of my account without any account interruptions, but also made efforts to contact me via my US phone number with my wifi calling option activated. Very satisfied.

It took me f-o-r-e-v-e-r to get my order placed... three times!