😡😡😡😡😡😡 <—— they say it all
Ordered 2 radios 1 turned up broke so was 1 charger, I sent them a video of the radio not working, asked for replacement and they had the cheek to ask me to pay for postage, after a week of terrible communication and daily emails, don’t expect them to answer more than 1 email a day, this is the best part, they said If i sent the broke one back (me pay for postage) they would send me a new one, but if I kept the broke one (why would I need a broke radio 🤷🏻♂️) I would have to pay for them to send me a new one, figure that out 🤷🏻♂️🤦🏻 So I had to pay extra postage or risk loosing getting another radio, because owning 1 radio doesn’t work, all round very poor service, terrible communication skills, not a happy customer
Reply from Baofengradio