JF

Jennifer from New Zealand

New Zealand

Reviews

Review of DPD UK


Rated 5 out of 5 stars

Excellent Service!

I live in NZ and ordered a hamper for my lovely mum, paying extra to make sure she had it for the Bank holiday weekend. The courier company advised they had a glitch and could not deliver until after the weekend. Contacted the hamper company who arranged for another hamper to be delivered by DPD who kindly got it to her on the Sunday - awesome service, much appreciated. My mum was thrilled.

30 August 2026

Review of John Lewis


Rated 3 out of 5 stars

No delivery to other countries disappointing!

Love the dress but disappointed that it had to be sent to family in the uk who then had to onsend to NZ as you don't deliver out of the uk. This must decrease your sales as not everyone has family or friends to help post out of the uk!

19 September 2023

Reply from John Lewis

Hello, Jennifer. Thank you for taking the time to share your feedback. I'm so pleased you love your new dress, though I'm sorry for any disappointment caused by us being unable to deliver this to your international address, due to us not offering this service. ^Nicola

Review of Musement


Rated 3 out of 5 stars

Still waiting for response to email

Asked how to convert email confirmation to tickets for the waterbus in Venice but never got a reply. Hope the email works when we get there.

19 May 2016
Unprompted review

Reply from Musement

Thank you for leaving your review on our website. We would like to inform you that you wrote an email to noreply@musement.com instead of support@musement.com. For this reason we did not receive your message. Our Customer Care department has now sent you all the information you had asked for. We hope to see you again soon. Kind regards.