I bought a Stout bicycle from this…
I bought a Stout bicycle from this company for almost €3,000, which, based on my experience of using it, is not worth even half that amount. For that money, you don't even get the simplest engine power control on the handlebars. After updating the software, if it is not very successful, the next update may only be available after a while. The description of the bike on the website is full of lies. For example, they write that when the electric motor is turned off, the bike will ride as easily as a regular bike, which is completely untrue, and it is very difficult to ride. The description mentions one type of tires, but you get a bike with completely different ones. After the bike warranty expired (which is only 2 years) and 6 months passed, my bike no longer turns on. Their customer service is worthless, trying to sell you another expensive item instead of giving advice, such as a charger.
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Reply from Ampler Bikes
Good day, Henrikas, thank you for your feedback.
It is sad to hear, that you have this issue with your bike. You were in contact with us some months ago, but we are still waiting for a reply to our requests. With this information, we can help you better in this case.