GL

GlenS

United Kingdom

Reviews

Review of FixMyCar


Rated 4 out of 5 stars

A decent service

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

22 May 2026
Unprompted review

Reply from FixMyCar

Hello Glen,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Review of Sainsbury's Travel money


Rated 5 out of 5 stars

Good rates & hassle free

Good rates (best I could find) - process to order online and pickup from store was hassle free and would use again.

1 June 2026

Reply from Sainsbury's Travel money

Hi Glen,

We're delighted you found our rates competitive and the process hassle free. We appreciate your positive feedback and look forward to serving you again.

Thank you,

Sainsbury's Travel money Customer team

Review of Matalan


Rated 5 out of 5 stars

Easy and quick to shop online

Easy and quick to shop online and delivery is more often than not quicker than stated.

22 May 2026

Reply from Matalan

We're so pleased you found online shopping easy and quick, and that delivery often exceeds expectations. Thank you for your kind feedback!

Review of Rescuemycar.com

Review of MyHandyMen Services


Rated 5 out of 5 stars

Great first experience

Great first experience. Gardening job done really well, communications great, and price reasonable too. Wouldn’t think twice about using again or recommending!

21 May 2026
Unprompted review

Review of John Lewis

Review of Matalan

Review of Boutique Gifts


Rated 5 out of 5 stars

Great customer service and products

Slight problem with the initial order, sorted in super quick time and with a free upgrade. Thank you so much. Speedy service, great products and great process. Would definitely recommend.

19 December 2025

Reply from Boutique Gifts

We apologise for the delay in replying to your feedback in connection with your order, but we really appreciate the time taken to leave this 5 star review!

Review of Matalan

Review of ArrowXL by JP Home


Rated 5 out of 5 stars

Delivery on time

Delivery on time
Dropped item to where I asked for it
Polite and friendly driver and delivery staff

10 September 2025

Reply from ArrowXL by JP Home

We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding our on-time delivery and friendly staff.

Review of Matalan

Review of Yodel by InPost


Rated 5 out of 5 stars

Delivered earlier than the time slot…

Delivered earlier than the time slot given.

6 September 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Oak Furnitureland


Rated 5 out of 5 stars

Helpful without being pushy

Helpful without being pushy
A pleasant experience of buying furniture which is lovely quality. Follow-up service also so far so good.

3 September 2025

Reply from Oak Furnitureland

We appreciate your positive feedback. We're so happy to hear you found our team helpful and enjoyed buying our lovely, high-quality furniture. We're glad the follow-up service is good so far.

Kind regards,
Joanna
Oak Furnitureland Customer Relations - Trustpilot

Review of Glasses Direct

Review of Pluffi

Review of Studio


Rated 2 out of 5 stars

Orders for big items - POOR.

Orders for big items are dealt with poorly - in this case a TV - which was admittedly a bargain.
Get a delivery date, didn't happen. No communication.
Then get offered a date nearly a week away, which I'm not at home for, only one alternative given. Good price for the item, but absolutely rubbish service.

22 April 2024

Reply from Studio

Good morning Glen,


Thank you for taking the time to leave us a review. 
 
We're sorry to hear of the issues you have experienced and apologise for the
inconvenience caused. 

If you wish to discuss this review more detail, please, contact us directly.

If we can be of any assistance in the meantime, please do not hesitate to
contact us. 



Kind Regards

Anastasiia
Customer Service

Review of Motorway

Review of Cazoo UK


Rated 3 out of 5 stars

Great car. Not so great service.

I cannot recommend part exchanging with Cazoo. When it’s a no from them it’s no and there’s no negotiation. Felt I was led on by a generous offer just to be let down on collection day.

Sold my old car and paid cash and then things went smoothly. The car I got is lovely at a great price. Customer service not great - can see why they are moving to a different business model.

8 March 2024

Reply from Cazoo UK

Hi Glen,
Thank you for taking the time to leave us some feedback regarding your customer experience with part exchanging.
It is the case that at the handover stage of your order if your part exchange vehicle doesn't meet the terms and conditions we do have to reject the vehicle at that stage. We pride ourselves on trying to achieve the valuation we give online wherever possible. We are glad to hear that you still managed to sell your previous car and get your new Cazoo car!
Kind regards
Cazoo Customer Support

Review of Servicing Stop


Rated 1 out of 5 stars

Rip-off merchants. AVOID.

PRO's: Pick your car up and drop it back; People in the call centre perfectly pleasant; Quick service.
CON's: Anything extra they quote for, and they will find something extra, will be at extortionate rates. I was quoted £571 for replacement of brake pads and discs and got two alternative quotes for less than £170. I've used Servicing Stop before, but I'll never use them again. Absolute rip-off merchants.

8 February 2024
Unprompted review

Review of 1st Central Insurance


Rated 5 out of 5 stars

Great price Great cover

Great price on the quote for better cover than I had before with a big name insurance company who tried to hike my price by 50%!! Recommended!!

4 April 2023

Reply from 1st Central Insurance

Hello,

Thank you for your review and for choosing 1st CENTRAL this year for your car insurance.

Ashley