Julie Willers

Had a Henley Sherwood fitted last year. Absolutely love it. Glass was accidentally broken on Tuesday, ordered replacement glass on Wednesday. It arrived by DPD on Thursday. That's seriously good service on all levels.
Well done Henley Stoves!

One star because there isn't a lesser rating available. Online booking weeks ago for an ice cream van and deposit taken. Rang 'Mr Cool' the day before the event to be told that we were too far away.
This man KNEW that we were holding an autism friendly 18th birthday party. The kids KNEW there was an ice-cream van coming as I put it on the invitations (surprises don't always work in our favour so our kids need to know what's coming) He didn't care!
Offered to find another provider and would call me back. He didn't. I called him back late afternoon. Said he had contacted someone but we were too far for him as well. I sourced another company that same evening (day before the event) who moved mountains to get a van here for us so the kids wouldn't be disappointed. There are actually some really good people out there but 'Mr Cool' is not one of them.
Avoid!

***Edit... in response to reply.
Please refer to my email sent 11 days prior to the event politely requesting a slight adjustment to drop off time etc., and I quote "...Also how much is it per ice cream as I would like to have approximate additional costs ready on the day?"
Not delusional in the slightest and have plenty of 'cop on' as you put it. Was fully prepared to pay. I just needed the guarantee of an ice-cream van on the day. Thank you.

Easy to place order. Fast delivery.

I called the helpline when I needed roadside assistance a few years ago. Within 40 minutes my car was loaded onto a truck and we were all driven home - two hours away. The car was delivered to my mechanic & the recovery man even had a child car seat for my small boy. Our nightmare became quite an adventure!
En route I received at least three calls from Its4women to check up on us and offer reassurance. I was seriously impressed with the customer care an therefore have just signed up for yet another year without looking any further! Thanks guys!

Drove to work then realised insurance had lapsed previous night. I made a phone call to explain my situation. My call was received by a most helpful and polite staff member. I was fully insured and ready to drive home at 3pm! That's why I'm staying with its4women this year! An online service with a human touch! Thank you!