Jenny Seacroft

My husband and I came here a few years ago to get a hair transplant and nose job. There were a number of problems right from the start. Our coordinator didn't explain anything at all about the procedures or the healing stages or prepare us in the slightest for what we ended up having to go through... the only thing that was discussed it "when are you coming? Pay the deposit now - there's a discount now! You will need to stay in instanbul for that many days". When we arrived in Istanbul, my consultation with the surgeon lasted literally 5min. "How do you want your nose to look?". I said "straight and thinner" but we discussed no photos of different possible styles or did any 3D modelling or anything at all. He looked at my nose for a moment and that was it. Pretty crazy! My husband was also not made aware at all about the insanely lengthly recovery process and having to look awful for a year. For months he couldn't leave the house to protect his sculp, but also because he looked so bad and you can do nothing to hide it - no hat, no hood, no beanie. He suffered a lot of pain during the procedure and cleaning the wounds afterwards. Getting 40-50 needles injected into your scalp without numbing cream was awful, then having to listen to them drilling holes into his head to extract the folicales wasn’t any better - nothing was explained to him before. The aftercare was also painful- painful hard massages. After he was feeling better his hair started falling out (shock loss) and he developed puss filled pimples on his scalp and suffered from severe dandruff for over a year. Special shampoos and pills didn't really help much. He now also needs to buy expensive pills for the rest of his life which add to the overall cost. None of that was explained to him at all. For me, the bruising was insane lasting for about 3 weeks - again nothing they mentioned at any point. When we got to the aiport, the airline refused to let me board and requested a "fit to fly certificate" which they failed to provide. Considering our flight was at 6am and we were at the airport at 4am (or something around that time), it was a miracle our after-care coordinator picked up the phone and provided the document, otherwise we would have been left stranded. My nose is now thinner and straight, however I have a tip at the bottom of my nose and it looks so strange when I laugh. I didn't ask to have this and I'm quite self concious about it. Overall the service was nothing like they advertise "5 star luxury" and it's quite shocking how they are not disclosing anything real about the actual procedures or aftercare. They also ask for full payment in cash up front which I find very dodgy. You also don't go to the dentist, hair dresser, aesthetician and pay up front. 2min before I was put under at the hospital they collected the remainder in cash and just handed me a document to sign- no actual time to read it in peace and reconsider if you havr any questions. If you ask they just make it sound very easy peasy and most definitely will not tell you all the risks and severe downsides. They will ask for reviews immediately before you have time to see the final result or go through the healing stages and I refused to do this, so don't feel pressured into it, hence some reviews here may be skewed.

Love this company! I get invited regularly for market research and selected at times. I always get paid right away. Perfect service!

To start: we didn't see that Trustpilot has a warning on their site saying that they breached their guidelines by posting a number of fake reviews 😵😵😵
This one here is real:
My husband and I came here a few years ago to get a hair transplant and nose job. There were a number of problems right from the start. Our coordinator didn't explain anything at all about the procedures or the healing stages or prepare us in the slightest for what we ended up having to go through... the only thing that was discussed it "when are you coming? Pay the deposit now - there's a discount now! You will need to stay in instanbul for that many days". When we arrived in Istanbul, my consultation with the surgeon lasted literally 5min. "How do you want your nose to look?". I said "straight and thinner" but we discussed no photos of different possible styles or did any 3D modelling or anything at all. He looked at my nose for a moment and that was it. Pretty crazy! My husband was also not made aware at all about the insanely lengthly recovery process and having to look awful for a year. For months he couldn't leave the house to protect his sculp, but also because he looked so bad and you can do nothing to hide it - no hat, no hood, no beanie. He suffered a lot of pain during the procedure and cleaning the wounds afterwards. Getting 40-50 needles injected into your scalp without numbing cream was awful, then having to listen to them drilling holes into his head to extract the folicales wasn’t any better - nothing was explained to him before. The aftercare was also painful- painful hard massages. After he was feeling better his hair started falling out (shock loss) and he developed puss filled pimples on his scalp and suffered from severe dandruff for over a year. Special shampoos and pills didn't really help much. He now also needs to buy expensive pills for the rest of his life which add to the overall cost. None of that was explained to him at all. For me, the bruising was insane lasting for months - again nothing they mentioned at any point. When we got to the aiport, the airline refused to let me board and requested a "fit to fly certificate" which they failed to provide. Considering our flight was at 6am and we were at the airport at 4am (or something around that time), it was a miracle our after-care coordinator picked up the phone and provided the document, otherwise we would have been left stranded. My nose is now thinner and straight, however I have a tip at the bottom of my nose and it looks so strange when I laugh. I didn't ask to have this and I'm quite self concious about it. Overall the service was nothing like they advertise "5 star luxury" and it's quite shocking how they are not disclosing anything real about the actual procedures or aftercare. They also ask for full payment in cash up front which I find very dodgy. You also don't go to the dentist, hair dresser, aesthetician and pay up front. 2min before I was put under at the hospital they collected the remainder in cash and just handed me a document to sign- no actual time to read it in peace and reconsider if you have any questions. If you ask they just make it sound very easy peasy and most definitely will not tell you all the risks and severe downsides. They will ask for reviews immediately before you have time to see the final result or go through the healing stages and I refused to do this, so don't feel pressured into it, hence some reviews here may be skewed.
"Revision" based on the response below: I never said that I'm happy with the results. I said we look better than before, but that doesn't mean we expected to look like this or it could have not done better

Clooper owed my business Urban Stay close to £7000 in unpaid bookings for 6 months! They booked corporate accommodation with us in January and were not settling the bill despite repeated reminders over months and months. We have sent countless (!) reminders and my repeated phone calls and to all email addresses eventually were left completely unanswered.

We ended up getting a collections agency involved (as I have warned them well ahead of time) and this is really the last resort, yet they also ignored their repeated messages and phone calls. They eventually replied and agreed to payment (minus their commission for which they still have not sent any commission invoice, hence not accounted for in final balance mentioned), but still made no payments.

After posting the review Clooper tried to call us frantically merely though to get the review removed, not to make any payment. The review is the true representation of our experience and 100% the truth. The decision to not release payment came straight from the top and was not an error or oversight. It was undisputed debt from the start to the end.

After passing also the deadlines given by the collection agency, they were handed a statutory demand of 21 days and only this eventually make payment.

However, given how poorly they have handled the situation over the 6 months and the refusal to make payment for services delivered, we don't consider them a legitimate or trustworthy partner and would not recommend to engage with them based on our experience.

I contacted this this company to help with my Etsy Shop and spent £35 ($50) to get one listing to page 1. They achieved this my simply driving traffic from multiple Etsy accounts to the listings via VPNs, liking the item and adding it to multiple baskets 🤷‍♀️. After this "success" I was set up with a call with Ion one of the founders and here it went completely sideways...

In the call he made it sound like they only choose certain shops (so basically you have to be privileged to be chosen), they themselves have multiple (!) high performing Etsy shops (that's a lie and he provides zero evidence of this), and that you can now buy the software for £3000 (quite a jump from paying £35) and immediately offers multiple options to pay and "we have everything set up for you", "there are only a few spots left this month - buy now!"... why would I buy this software without ever having seen it working, without any proof of concept and zero ability to trial it first?!

Upon further investigation, this company has zero validated reviews and zero company information.

Their reviews on Fiverr are merely for the "taster" of £35 and nothing of the actual software, or anyone ever using is..the reviews are merely for HIS work pushing your item to page 1, not from any customer. Considering this has been going on for 3 years, very strange you have ZERO reviews of the actual software and anyone actually using it.
"We don't want reviews on Trustpilot or Google because ww don't want to raise our profile. We only want to be niche" - says no tech company EVER!
In the call with him he only pointed out all the great reviews and one bad one which wasn't really bad. He forgot to point out the ones where he was called a scammer - multiple times. Strange how you forgot to mention this.
On his Facebook account he has a few great reviews - all written by his buddies in Moldova and none of them run Etsy shops. Those are all fake reviews. The only real reviews are those where he's being called out as a scammer.

Their company information is hidden "because we have a LLC and my business partner's private address is mention there and once someone came knocking on his door in the middle of the night" - lie as well. Eventually he agreed to share the registration details of another company that is not affiliated with Eranker, has only been registered for a year (while Eranker has been going for 3, and does not mention his business partner's name or his personal address, amongst other discrepancies - so again caught him in a lie)

He's based in Miami - lie. He's sitting in Moldova with his hacker friends setting up this scam. Setting up a business in Miami is very easily done and you can do it from anywhere.

He dodges every legit question I've ever asked him and has a lie prepared for all of them. When I presented him with a few more findings, he just gave up "I don't think you're a good fit at this point and now all the slots are taken" - sure they are 😆

Received unsolicited emails from them promoting unethical events such as horse racing, and the FIFA world cup in Morocco. I responded to their email and received no statement back.

Easily the worst hotel I've ever stayed at...and we've stayed in 0 star hotels in India 😆. The location is incredibly unsafe. They're immediately advising you "don't walk out to the right" 😬. This city is dodgy, the state of some people 😬.
Never stayed at any accommodation in the world where I had to fear for my life, but America.
Now with regards to the holiday inn itself - it's where your dreams die and those of all staff. From reception, to housekeeping, to restaurant staff - they couldn't look any sader and unhappy if they tried. What are you doing to these poor people? A fake smile won't hide the depression either 🤷‍♀️. The room was as dark and sad as the staff's happiness, but worse yet was the "breakfast". Everything single item is wrapped in single use plastic - every - single - item?!! What is wrong with you?? You have a huge restaurant. You can do the dishes and reuse plates and cups, but instead you create mountains (!!!) of non-recyclable waste every day (!!!). This world is drowning in garbage, river, oceans and animals poisoned by garbage and you actively add to this and do the opposite of what you should be doing as a human being, but also as corporation?!!
You give your valuable guests plastic plates, plastic cutlery, plastic cups, plastic everything like it's a children's birthday party in the park, and then have huge garbage bins everywhere in the restaurant for people to see?? Absolutely appalling!!
The "food" itself gave me nightmares just looking at it - you serve only carbs, unhealthy fats and American dairy = diabetes and heart attack on a plate. Not a single item was eadible, coffee disgusting, no no-dairy alternatives, no fresh juice, no fresh fruit (the bucket of sugary fruit salad you buy by the litre doesn't count), nothing of any nutritious value at all. And this wasn't it yet, at 9am on the dot you have a big unhappy staff member chase all your "valuable" guests out of the breakfast room, clapping they hands loudy and screaming at everyone "get out!! breakfast is closed", then processing to push people out the door into the lobby. There's no other place to sit anywhere in this depressing place, nowhere where you can sit and socialise with your partner or family, just hush hush back to the room and stay there!!! You won't have seating for every guest, but we don't care! We can just about stand you until 9am and then get out of our faces. What a wonderful experience this was to come to Houston and your lovely hotel filled with so many happy faces and that amazing food of yours 😒😒😒😒 not... never again

Tried to book flights multiple times with them and each time they want to charge me a higher fare once I have already filled out all the information and all the data has been inputed!! Seems like THAT'S what they do - get you excited and once you put in all the work already raise the rates... doesn't seem trustworthy at all

Tried to book flights multiple times with them and each time they want to charge me a higher fare once I have already filled out all the information and all the data has been inputed!! Seems like THAT'S what they do - get you excited and once you put in all the work already raise the rates... doesn't seem trustworthy at all

So many fake reviews!! Don't believe what you're reading!! They pay people to leave great reviews and pressure people into leaving great reviews BEFORE the problems start. They violated Trustpilot's policies so badly leaving fake reviews that they have a disclaimer. Read the horror reviews first - no dentists should have reviews like that, yet they have plenty of them!!

Contacted Zeely support ahead of signing up to ask for a product demonstration and they only have AI "staff" responding. Not a single email is written by a real person. My questions are not being answered and avoided. A legitimate company would gladly do a demonstration to win your business. I'm ready to sign up - just schedule a zoom call with me and walk me through the steps.
No need to respond with another AI copy paste response...

Extremely disappointing all around:
- the train goes super slow and rattles the whole way through - if you're a light sleeper, you won't be able to sleep at all
- cabins are tiny. you have no space to move around at all
- the breakfast was disgusting... coffee in a bag?! bacon sandwich was 2 slices of the cheapest white bread with 4 slices of cold bacon - no sauce, no seasoning, not even cut in half
- the dining area isn't nice at all... seats are stained, carpet worn, food was worse than airplane food... if a hotel had sofas and beds in this condition you would ask for a whole refund
- we paid for a dog friendly cabin, yet dogs are not allowed in the dining cabin. Why?! People behave worse than dogs - look at the stains on your seats and carpet!
- we bought ticket with a departure time from Aberdeen at about 21:45 to only find out that the train left an hour earlier when we got to the station!! they never informed us about any schedule change - no email, no notification, nothing! We downloaded the tickets again right then and there and the time was still shown at 21:45
Thanks to the amazing staff of Scotrail, they managed to get us to Edinburgh where we then boarded the sleeper. Didn't even get a free drink or snack. Absolute disgraceful Caledonian Sleeper.
If you're hoping for a romantic train journey, this isn't it! This is probably the worst train we have ever taken - I rather sit in economy class in India, than doing this here again

In the queue since 1pm and it's now 6pm. I'm still number 40 in the queue!!
They cancelled my flight and rebooked me 2 (!) days later! I raised a case and have been waiting for a response for 2 months!! Zero communication or customer service. How would you feel if you book a hotel room and they change your reservation to 2 days later and then you can never reach the hotel or booking agent - for hours, days, months...
You're the worst things that has come out of Finland. You should be ashamed of yourself

In the queue since 1pm and it's now 6pm. I'm still number 40 in the queue!!
They cancelled my flight and rebooked me 2 (!) days later! I raised a case and have been waiting for a response for 2 months!! Zero communication or customer service. How would you feel if you book a hotel room and they change your reservation to 2 days later and then you can never reach the hotel or booking agent - for hours, days, months...
You're the worst things that has come out of Finland. You should be ashamed of yourself

In the queue since 1pm and it's now 6pm. I'm still number 40 in the queue!!
They cancelled my flight and rebooked me 2 (!) days later! I raised a case and have been waiting for a response for 2 months!! Zero communication or customer service. How would you feel if you book a hotel room and they change your reservation to 2 days later and then you can never reach the hotel or booking agent - for hours, days, months...
You're the worst things that has come out of Finland. You should be ashamed of yourself

Extremely impressed with the service received by Flighoffice! Especially Phillip has been an absolute rockstar and went above and beyond to assist me with my query! What a legend!! I cannot thank you enough for dealing with my query so promptly and so professionally. 100% recommend this website and Philip in particular :)

Absolutely amazing company! I have been ordering marketing material on numerous occasions over the years and they have been nothing short of outstanding. Their customer service has been excellent throughout and have been incredible helpful with assisting me (I am not a graphic designer and needed their help at times).
Excellent value for money overall and fast delivery. Cannot recommend them highly enough :)

Amazon's website is infuriating to use. It's so poorly programmed and not customer friendly at all. It's seemingly impossible to find item specificities and contact vendors directly (it is possible, but not obvious!).
The items you buy on Amazon cost double or triple of what you pay on Temu or Ebay, so I don't understand why anyone buys here. The return however are easy, so that's a plus.
On the other hand, Amazon plus is bulls***... You still have to pay for shows and movies and you can't filter by what's included. Use Netflix and NowTV instead ;)

Absolutely brilliant!! Stop buying on Amazon - Ebay is so much better!! The site is so much easier to use, so much better programmed and organised, and customer service is a million times better.
I don't understand at all why people left bad reviews here. I have bought and sold thousands of items on Ebay over the last 10+ years and my experience has been 99.99999% positive!

Absolutely brilliant!! Stop buying on Amazon - Ebay is so much better!! The site is so much easier to use, so much better programmed and organised, and customer service is a million times better.
I don't understand at all why people left bad reviews here. I have bought and sold thousands of items on Ebay over the last 10+ years and my experience has been 99.99999% positive!