United Kingdom
Review of Just Fitness
I’ve had a good experience at this gym. The equipment is always clean and well maintained, and there’s a wide variety of machines and free weights. The staff is friendly, helpful, and approachable Especially Nitish, he is always happy to help and always notice him working hard.
The atmosphere is motivating without feeling intimidating. Highly recommend for anyone looking to improve their fitness :).
Review of 47 Skin
Firstly, I had an isssue with the product but the customer care team sorted this out immediately. I can’t believe how quickly they dealt with it.
Secondly, the product is amazing! This will be my new go to for my skin care routine. Thank you Helena!
Reply from 47 Skin
Hi Yvonne,
We're happy to hear that our customer care team resolved your product issue so quickly. We're also glad you love the product! Thank you for making it a part of your routine and for your positive feedback.
Kind Regards,
The 47 Skin Team
Review of SIMMI LONDON
Lexi customer service is horrific!! My parcel was delivered to the wrong address and she basically asked me to contact the police and report it as a crime?!!! No it’s not a crime it was delivered to the wrong bloody address. She now hasn’t responded to any of my emails. I can’t believe how bad the customer service is. So so disappointed. I have now contacted the head department of Hermes and hope they can help me because Simi has proven to be useless!!!!
Review of Cult Beauty
Customer Service was amazing had an issue with my delivery address so I emailed and I got a response within 10 minutes.
My address was updated by Sian, she was lovely and efficient and I am a happy customer! Thank you
Reply from Cult Beauty
Hi!
Thank you for taking the time to leave us a review today. I am delighted to hear your query was resolved quickly by Sian, I will be sure to pass on your thanks to her!
We hope you love your Cult goodies when your order arrives.
Best wishes,
Frances
Customer Service Advisor
Cult Beauty
Review of Feel Good Contacts
Took out money from my account twice! Wasn't happy about that
Reply from Feel Good Contacts
Dear Yvonne,
Thank you for ordering with Feel Good Contact Lenses.
You opted into our Auto Replenish (automated renewals) service and this is why another payment was taken on the 26/09/2017, which was then refunded back to you, and you should have received this back in your account by now.
You have been opted out of this service and so you will only be charged for your manual orders.
We sincerely apologise if this caused any inconvenience.
Kind regards,
-Feel Good Contacts Team-
Review of Feel Good Contacts
Review of PrettyLittleThing
I bought something for someone's birthday and I did next day delievery however, I Never received my item and when I contacted prettylittlething they take over a week to reply! They need to sort out their customer service! This is not the first time I have had problems with this website
Reply from PrettyLittleThing
Hi Yvonne,
Thanks for your review. I'm sorry to hear about your recent experience ordering from us. If you're still experiencing issues please email cs.escalations@prettylittlething.com and I'll be happy to investigate.
Kind regards,
Pretty Little Thing xx