MK

Miss k

New Zealand

Reviews

Review of Clarins


Rated 1 out of 5 stars

I love Clarins products but the…

I love Clarins products but the customer service is absolutely abysmal. I ordered online. Realised I ordered the wrong shade and used the chat to ask for an exchange within 10 minutes. They said due to system limitations we cannot change orders once they are made. What an absolute crock. I emailed a second time and received the same passive aggressive response. People hand over a lot of money for these products how can the customer service be so atrocious and inflexible. It’s such a shame and really tarnishes the brand for me. I now have to receive the unwanted item pay to send it back then pay for the next product to be shipped out all due to “system limitations” sort it out Clarins. Your customers deserve so much better than this. I have also had instances of buying products to get the gifts and then receive emails saying sorry we ran out of gifts. Just over it.

21 July 2026
Unprompted review

Review of Agemate


Rated 5 out of 5 stars

Brilliant product

I just genuinely cannot get enough of this stuff! I am a busy mum and secondary school teacher and cannot face a day without starting it with Agemate. My game is just lifted, I perform better, metabolise stress better and overall think it’s a pretty exceptional new gen supplement that helps you bring your A game to life.

6 March 2026

Reply from Agemate

Hey Miss,

Thank you for sharing your experience. We’re glad to hear the Longevity Blend has become a valued part of your daily routine and fits well into your busy lifestyle.

We appreciate you taking the time to leave such thoughtful feedback and for your continued support.

Please don’t hesitate to reach out if you need further assistance; we'd be happy to assist.

Cheers,
Michael

Review of Zinus NZ


Rated 5 out of 5 stars

Excellent customer service

I brought a fold away mattress about 6 months ago and some of the fabric started fraying. I contacted zinus and it was immediately replaced. Good customer service, warm articulate emails. I was definitely impressed with both the product, replacement and service.

26 May 2026
Unprompted review

Review of Giftbox Boutique


Rated 5 out of 5 stars

Ordered for Mother’s Day

Ordered for Mother’s Day, pretty late on a rural delivery. Was emailed immediately to talk logistics and timelines for delivery. As a consumer really appreciate that level of communication and attention to detail. Mum got her gift Friday and was very happy! Thank you, excellent service.

5 May 2026

Reply from Giftbox Boutique

Hi There,

Thank you so much for your thoughtful feedback.
We’re really pleased we could help make sure your mum’s Mother’s Day gift arrived in time, especially with a late rural delivery order.
It’s wonderful to hear the communication and attention to detail were appreciated, as we always want our customers to feel informed and looked after throughout the process. Most importantly, we’re so glad your mum received her gift on Friday and was very happy with it.
Thank you again for your kind words and support.

Warm regards,
Hine

Review of Froya Organics


Rated 5 out of 5 stars

Skincare sceptic here

I am a sceptic. After years on expensive skincare routines I tried hard not to cave to marketing but alas I tried Froya. I was worried it was a gimmick, but today after one week of use my skin looks different! More plump, even, smooth and healthy. There is a noticeable difference, particularly fond of the night balm, it’s heavenly on the skin. This is a great product and easily rivals pricier brands.

28 March 2026
Unprompted review

Reply from Froya Organics

This made my day!! Winning over a skincare sceptic is honestly the best compliment we could get. And the fact that you're already seeing results after just one week? That's so great to hear.

The night balm is a personal favorite around here too, so I totally get it. Thank you for giving us a chance and for taking the time to share this. It really means a lot.

All the best,
Tobias @ Frøya

Review of Halara


Rated 5 out of 5 stars

Great garments, everytime.

I am always dubious about buying clothes online. This was my third purchase off Halara. The clothing quality and standard is high. The sizing is global and accurate. I honestly love the products. I have purchased 4x pairs of pants and love them!

26 December 2023

Review of boohoo


Rated 2 out of 5 stars

Average to low quality but competitive price

I always surf boohoo as I don't have a lot of money and like to find current trends at decent prices. I have ordered several things off Boohoo and i am really not impressed at the quality of the clothing. I brought jeans that had a flaw in the denim, track pants with a hole in the bum, a top with pulls in the fabric and not finished properly. yes it is good value but i think as a consumer you would be wise to spend a little bit more money elsewhere to get a better product.

30 March 2013
Unprompted review