KC

Karen Clark

United Kingdom

Reviews

Review of Wholesale Clearance UK Ltd


Rated 5 out of 5 stars

I bought the 50 Opened Abandoned…

I bought the 50 Opened Abandoned Envelopes Challenge from Wholesale Clearance UK to see if making £150 was really possible. By selling the items across different platforms, I reached £150.13 in sales and still have items left to sell. It wasn't instant and took time and effort, but it proved there is genuine resale value in the lot. Wholesale Clearance UK honoured their challenge exactly as promised and refunded my purchase in full. Great customer service and a fun challenge. Thanks Wholesale Clearance

6 July 2026
Unprompted review

Review of InPost UK


Rated 4 out of 5 stars

Quick & Easy to use

Ideal locations, easy access, straightforward use.
When i first used InPost Lockers i was dubious but now they are easy to use. No waiting in line, usually done within 60 seconds

2 January 2026

Reply from InPost UK

Thank you, Karen, for sharing your experience! We're glad to hear that you find our lockers convenient and time-saving. We appreciate your feedback and look forward to serving you again.

Review of Lendabrick


Rated 1 out of 5 stars

Very Limited Sets, Long Turn round times, Avoid

This is a great idea at first, however issues started arrising fairly quickly. I had signed up to borrow 1 piece at a time, but the turnround time from when Lend a Brick recieved my Lego back to when i was able to choose a new one was quite long at times up to 4 days. Then the selection i could borrow was very limited, I understood that once i had been a member for 3 months the selection would increase, however at 1 time there was only a choice of 25 sets that i could choose from and most of them were aged at 7years and below. As i was unable to rent a sent for over a week, i had paid for a subscription that i was unable to use therefore I had no option but to cancel my subscription. It seems Lend a Brick doesn't have multiple sets, I sent them a message asking for a Refund for the month i had been unable to obtain a Lego Set, i had no response for 6 days, so I sent them another message, they responded but they did not address the Refund Request.
I have now joined another Lego Group and so far the service is so much better.

27 January 2026
Unprompted review

Reply from Lendabrick

Hi Karen, thank you for the detailed feedback, it's hard to read but genuinely useful.

You're right, in our earlier days our library was smaller and turnaround times were slower than they should have been. We've grown a lot since then, our set library is much bigger now including one of the largest Star Wars collections of any UK rental service, and we've improved our processing times significantly.

The refund request not being handled properly is on us and we're sorry for that. If you ever want to reach out at hi@lendabrick.com we'd like to make it right.

We hope you'll give us another shot one day. Things have changed a lot.

The LendABrick Team

Review of EconomyCarRentals


Rated 1 out of 5 stars

Avoid like the Plague, Worst Customer Service possible

Took my money as a deposit and Alamo never deducted the amount on the final payment. ECR refuse to talk to me on the phone and told me to send an email, I have sent 4 emails and they haven’t responded to any, my 1st email was sent 3 weeks ago. Economy Car Rentals have therefore stolen my money as they have not refunded it. Please be aware not to use this company

21 October 2024
Unprompted review

Review of EconomyCarRentals


Rated 1 out of 5 stars

Exceptionally BAD customer Service Avoid like the Plague!

Exceptionally BAD customer Service. I paid Economy Car Rentals a deposit for a Car in the USA and when I dropped the car off the Rental Company charged me in Full without deducting the deposit. Economy Car Rentals haven’t replied to my emails. I tried calling to have a female staff member hang up on me, when i asked her name. she REFUSED to let me speak to a Manager or Supervisior. She was abrupt & very rude.
I called back to be told the Manager was in a meeting, I asked for the Managers name and was told, we are not allowed to give this information out. I asked for a callback and was refused. It seems Economy Car Rentals will take your booking & money, but when you have a problem they won’t talk to you. Please avoid booking with this company so you don’t go through the same problems I had.

30 October 2024
Unprompted review

Reply from EconomyCarRentals

Dear Karen Clark,

Thank you for your comments.

Since no voucher number was provided we cannot check the specifics of this issue raised and respond to your comments.

Thank you.

Kind regards,
EconomyCarRentals.com

Review of Sofology


Rated 4 out of 5 stars

Great staff

Lovely man who helped me pick my new sofa, the only reason I didn’t give 5 stars is because of the price. Service 5 star
Price 4 star

9 February 2024

Reply from Sofology

Thank you for your honest review Karen :-)

Review of Rentalcars.com

Review of Blackcircles.com


Rated 3 out of 5 stars

Unusually unsatisfactory communication.

I have used Black Circles on many occasions. My last transaction unfortunately was not up to their normal customer service. They promised on 2 occasions to call me back & I never received any calls - I was the one calling them. They informed me after I purchased my Tyres that they could not guarantee delivery for the time slot I had reserved. Generally not a happy customer

23 September 2014
Unprompted review

Reply from Blackcircles.com

Dear Ms Clark

Thank you for taking the time to review your recent order –we are sorry to hear that our service has not fully met your expectations on this occasion.

Please accept our apologies for the fact that our communication has not been of the standard that you have come to expect from us. Having reviewed your order details, although a reminder had been set against this to contact you as soon as your tyres had arrived at the garage, this had been set for Sept 24th rather than the 23rd and so had led to our team not appreciating the urgency of the situation.

Although this error was wholly unintentional, we appreciate that issues such as this should not arise and we hope that you may yet feel able to reconsider us for your future needs.

Kindest regards

Blackcircles.com

Review of TopCashback


Rated 5 out of 5 stars

Easy Money

Buying trough Top CashBack is an easy way to shop online and to earn extra cash at the same time. Just Click on the link to the website & shop as usual - it sometimes takes a while to get your CashBack allocated to your account which can be frustrating but mostly it does get there. The main other frustrating thing I find is that there is no contact phone number for Top CashBack Customer Services.

25 August 2014
Unprompted review