LO
Louise
Ireland
Reviews
Review of Brendan Reid
Review of JACK & JONES Online Shop
processing and postage slow
The processing and postage are quite slow to be fair. Over a week and you’re asking me for a review and I haven’t received anything yet I’m sorry to say. The whole online thing was easy but my email gives me an order number but not a tracking number.
27 November 2023
Reply from JACK & JONES Online Shop
Hi Louise
Thank you for your feedback.
We apologize for the inconvenience and frustration you've experienced. We strive to deliver all orders in a timely manner and we are truly sorry that this has not been your experience. We are also sorry that you have not received a tracking number for your parcel. You should have received this by email from us.
Unfortunately, there are sometimes unforeseen circumstances that can lead to delays, and it seems like this is what happened with your order. I understand that this does not excuse the delay, but I hope it provides some context. This season is really busy for the carriers.
Luckily your parcel has now been delivered. Please accept our sincere apologies for any stress caused by this delay. We are committed to learning from this situation and making necessary improvements to our service.
Thank you for your patience and understanding. If you have any further concerns or questions, please don't hesitate to contact us at customerservice@bestseller.com.
Best regards,
BESTSELLER Online Shops
Customer Operations
Review of Oxendales
Thank god for Brenda
I can’t even begin to thank Brenda for her help and complete understanding for what was my mistake in the first place. She was just so reassuring. Thank you so much Brenda 🙏
3 November 2023
Unprompted review
Reply from Oxendales
Hi Louise,
Thank you for your fantastic 5-star review.
Your feedback is much appreciated and We have passed your kind comments onto Brenda today.
Thank you again for choosing Oxendales.
Best regards
Oxendales Team
Review of DPD Ireland
Dpd are always super with their delivery
Dpd are always super with their delivery and our dpd driver Brian is a lovely chap
4 August 2023
Reply from DPD Ireland
Good morning,
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is really appreciated and has been shared with our Team.
Warm Regards,
DPD Ireland
Review of Best Menswear
White Farah shirt
My son was looking for this shirt and your store had his size and shipped it to us in 24hours
23 January 2023
Reply from Best Menswear
Hi Louise, this is great news and glad your son was able to find what he was looking for, we are always happy to help 😊
Review of Fastway Ireland
Fastway have always been top class with…
Fastway have always been top class with their deliveries and nice friendly drivers everything is always left safe and dry
16 January 2023
Reply from Fastway Ireland
Hi
Thanks so much for leaving a review
We really appreciate your feedback and are glad you've had a good experience with us.
Regards
Shona
Fastway Couriers
Review of Carraig Donn
Super service thank you
12 November 2022
Review of Life Pharmacy IE
Review of Mckenna Man
Review of Quiz
Top class service from start to finish …top class
Top class service from start to finish 😜👍🏻
14 August 2017
Unprompted review
Review of GalaHotels.com
Reply from GalaHotels.com
Dear Louise
Thank you for booking with Galahotels.com. We are glad to hear that you enjoyed your stay at the hotel you picked with us through our website. We hope to be able to offer you more great hotels for any future travel plans you may have.
Have a lovely day,
Galahotels.com Customer Care Team
Review of Life Style Sports
Great service
Couldn't fault lifestyle the courier on the other hand left my parcel in a different parish but other than that it was great
7 August 2015
Unprompted review
Review of The New You Plan
Delicious tfr I couldn't believe how nice the products are 👍
The new you plan is made so much easier by the fact that the products are actually so nice I look forward to them
23 June 2014
Unprompted review
Reply from The New You Plan
We think they are rather tasty too Louise :) thank you so much for taking the time out to leave us feedback. I wish you the best of luck and please feel free to call on the team any time there is anything you need.
Kind regards
Grant