excellent
Prices and service was excellent.
I am really really happy with my new PC.
The attention to details was superb.
It was built really well and booting straight from the box all the drivers were the latest versions so no need for updates which was great.
The price was also excellent, I was going to buy components myself and build my own rig but when I saw the excellent cyberpower page I decided to order as the page options were so fantastic when it came to mixing and matching the hardware and giving live updates to the overall price/cost to the customer.
When ordering my system, I picked the republic of Ireland for Shipping while choosing the option of paying via credit card. This caused an issue where AFTER payment was successfully processed the online payment section defaulted into thinking my address was in the UK.
If I had paid the first time via paypal rather than trying to pay via credit card directly the issue would not have happened so for people outside of the UK I'd advise choosing the Paypal method of payment.
The UK phone number I had trouble ringing from Ireland (I don't know if this was a problem my end or not) I tried ringing 2 different numbers listed for the UK cyberpower and I could not get through on my mobile phone.
At my work place on my land line I could not get the number to dial successfully, I tried to get our office reception desk to dial the number to the UK and the could not. So from a Mobile Phone, Land Line and through an international companies reception desk none of us managed to be able to dial the number and get through to cyber power in the UK.
(Sales did phone my mobile successfully the call came in as a private call and the sales crew were excellent with helping me)
Sales were really excellent, they phoned me back, they did their best to sort out my payment issue, and when my system was due to ship they phoned to let me know it was being shipped.
10 July 2012
Unprompted review