E-Infinity Online Camera Store Reviews 

5,286
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 898 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible prices, noting that they can find brand new camera gear much cheaper than elsewhere. People also appreciate the careful, secure packaging and the regular tracking updates provided throughout the entire purchasing process. Buyers are especially happy with the responsive customer support and how smoothly their orders are handled from start to finish. Some reviewers were not happy with delivery times, noting it can take up to two weeks for items to arrive. Consumers also mentioned that external couriers can occasionally cause minor delays or issues with final delivery attempts.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive brand new,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting reliable shipping and secure packaging.... See more

Price

People report positive experiences with price, frequently highlighting unbeatable rates that are often much... See more

Order

Customers had positive experiences with order, highlighting the straightforward purchasing process and... See more

Service

Users describe positive interactions with service, highlighting a seamless and reliable experience from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased 18mm-300mm Tamaron lens for e fit Sony Well pleased with product,price was excellent Took some time to arrive but good service in delivery information, well packed.

Rated 5 out of 5 stars

Ordered the Sony A7V with the 16-35mm Sony lens and service was seamless. Very competitive pricing and the items arrived boxed and well within the time frame given. I think they arrived around 1 week... See more

Rated 5 out of 5 stars

Except for the great price, the above average delivery time, the great communication, what really separates stores is problem handling. This is THE test in my opinion. E-Infinity: A+++. Comm... See more

Rated 5 out of 5 stars

Purchased the om system x1.4 teleconverter. Very happy. Good price and quick delivery. Everything packaged well. I was a bit worried to start with, but shouldn't have been. Would definitely buy from... See more


Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.


Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(5,286)

1,072 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. I was apprehensive as I realised after I ordered that they were based in Hong Kong, and I sent a few slightly panicky emails as I needed my camera for an upcoming trip, but I needn’t worry! Customer service are super responsive too.

They had the Fujifilm x100vi IN STOCK (!!!) for significantly cheaper than anywhere in the UK. I emailed to confirm it was in stock, ordered that morning and it’s in my hands exactly a week later.

I would not hesitate to recommend this shop to others looking for camera gear, the price is great but the service is trustworthy and reliable.

Apologies to the team for my panicked emails as I know you can’t guarantee delivery but was really hoping to get the camera sooner rather than later, which in the end I did!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Not the first time buying from E-Infinity.
I would say it’s the best website, great prices and wonderful customer service experience!
Everything been delivered carefully and faster than I expected.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

No problems with my order whatsoever

No problems with my order whatsoever. Delivery time was indeed a bit long and the price was more expensive than what I'd hoped for, but this is totally understandable since everything is specified beforehand on the website, so I knew what to expect. The product was brand-new, no scratches, no dust. Great experience. Will use the site again.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Totally Happy

The delivery was fast and all was packed safely. Totally recommend this shop and will buy again.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic prices

Fantastic prices, you do have to wait a little bit longer for your orders to arrive, but you'll be more than happy with the price you paid. Fantastic item and would definitely recommend.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recomand

Highly Recomand! The custumer seevice is Fantastic and in 3 years time i buy 5 lens and one camera. Expensive lens. Always delivey in time , The Pack was great condition and the lens brand new! No issue at all! Thanks You guys

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Good Prices

Good prices, and only one week from order to delivery.
I was a bit nervous at first when my order stayed at Payment Received status for several days, but then they emailed me a photo of the camera boxed up ready for dispatch and it was in my hands a few days later.

28 August 2026
Unprompted review

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