Il m'est complètement impossible de…
Il m'est complètement impossible de joindre un conseiller. L'adresse mail de contact "help@...." renvoie systématiquement un mail d'erreur et leur système de chat en direct est un bot qui me dit d'utiliser le chat d'assistance qui est donc un bot ou d'envoyer un mail à l'adresse mail qui ne fonctionne pas. C'est un enfer pour avoir un contact sur ce site. Donc j'espère que quelqu'un va me contacter suite a ce message merci par avance.
Réponse de The5ers.com
Dear Antoine,
Thank you for sharing your feedback, and please accept our sincere apologies for any difficulty you experienced in trying to reach us.
We would like to inform you that our support team has already sent you an email so we can assist you directly with your request.
Please note that our live chat is available 24/7 on our website, and our official support email is help@the5ers.com. If you encountered an error sending to a different address previously, please ensure you are sending your inquiries to this exact address so our team receives them instantly.
We invite you to reply to the email we sent you, or reach out to us again via our live chat, and we will be more than happy to help resolve any questions or issues you have!
Best regards,
The5ers