Thank you for sharing your experience. We took a look at our records and noticed that we haven't received a message from you regarding this issue through any of our contact forms.

Pilling is often a result of external factors rather than a manufacturing defect, and we would be happy to share more insight with you via email regarding why this happens and how it can be easily prevented or managed. Please reach out to us at info@mastersofcovers.com so we can look into this for you and work toward a resolution.