Absolutely shocking quality
I’ve had 6 elastic bracelets over the last few years, all been bought for celebrations or loss of a loved one. I now have a bag of beads! Shocking quality, so disappointed! Reached out to customer service and was informed it would cost me £25 to have each one fixed!
Avoid at all cost and spend your money elsewhere
Réponse de Clogau
We’re really sorry to read this and can completely understand how disappointing this must feel, especially given the sentimental meaning behind your bracelets.
Any Clogau pieces outside of their warranty period are subject to a repair charge. However, we aim to support our customers for as long as possible by offering a full range of restoration services to help restore and preserve well-loved pieces.
We’re sorry again for the disappointment caused. If we can be of any assistance in the future, please don’t hesitate to reach out.