I bought Camera 1 May 10, 2026(Vosker 300 Ultimate)$$$$$. Due to busy schedule, got around to activation May 16. It never did work properly. I spent 4 hours on May 20 texting Support. Finally, the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I bought Camera 1 May 10, 2026(Vosker 300 Ultimate)$$$$$. Due to busy schedule, got around to activation May 16. It never did work properly. I spent 4 hours on May 20 texting Support. Finally, the... Voir plus
L'entreprise a répondu
Vosker 150. Vosker cameras and app software are pure crap. Your subscription is high cost and caps at 500 pictures.. which would be great except for this crappy software cant distinguish between shado... Voir plus
L'entreprise a répondu
We got V150 and not bad setup and worked well... until it didn't. Communications stopped. Support had us go thru and get a new sd card, reformat... worked a little then the same issue. Support sent r... Voir plus
Why can’t I review and post a ZERO rating? Seriously these cameras (I bought 4!) are horrible and their customer service is worse! Please look elsewhere. Oh, and Vosker, please don’t bother to re... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought Camera 1 May 10, 2026(Vosker 300 Ultimate)$$$$$. Due to busy schedule, got around to activation May 16. It never did work properly. I spent 4 hours on May 20 texting Support. Finally, they decided that it wasn't fixable. Sent Camera 2 and it arrived June 2, it worked great until June 5. I contacted Support and was told that they could not get Camera 2 to communicate. Suggested that I have camera in hand and contact Support. Support suggested that I have a fresh battery, an SDS card and my laptop ready when I contact Support about this matter again. I'm a busy farmer, I don't have time to mess around for hours repairing someone else's scrappy product. I will probably find time this winter, but when the subscription is due in May, I'm definitely not renewing it!!
Basically, it's an expensive GAME CAMERA trying to be a security device!
Oh, and at least my game cameras work at night. This thing took pictures of deer walking by at night, and all you can see is eyeballs. Screen shot is basically black!
Réponse de vosker.com
I made the mistake of investing in 7 of these cameras for my properties, and it’s a complete nightmare. Not a single one is reliable; they only work sometimes. The absolute biggest problem is that remote cameras just stop reporting back, even when I know they have a full power supply and a strong network connection.
Once you have this issue, you are on your own. Vosker’s customer service is non-existent. I spent my own time and drove 4 hours out to the site to do a manual restart because support told me to, which did fix the problem temporarily, only for it to fail again with the exact same issue shortly after. Now, they are trying to pass the same useless advice again.
Latest conversation: The agent literally told me, 'All you need to do is to turn it off and turn it back on... rest assured once done it will fix all the flaws of the camera and it will back to normal again.' That boilerplate response is insulting. A remote camera should not require a manual restart to "fix all flaws" every couple of weeks. When I clearly pointed out that I had just done that and it didn’t last, and when I asked a real question about remote restart capability, the support conversation just abruptly disconnected without a real answer.
Their solution for a remote-focused camera is to force customers to drive hundreds of miles repeatedly just to do a simple restart for a problem that keeps coming back. Save yourself the immense headache. DO NOT BUY.
Réponse de vosker.com
Go ahead and find a different camera. Looks nice, thats it. Customer service is slow and not useful at all. I found more reliable help using Google for my questions
Réponse de vosker.com
Why can’t I review and post a ZERO rating? Seriously these cameras (I bought 4!) are horrible and their customer service is worse! Please look elsewhere.
Oh, and Vosker, please don’t bother to respond with your “insincere apology and let us make it better”…like all the other 1 star reviews have seen.
Réponse de vosker.com
Purchased camer and it stopped working in 1 week. Contacted support, they told me I needed buy a new battery and new Sims card also a new memory card. Would not refund my money. Said I had to purchased these items 1st before anymore steps could proceed. Very sorry I purchased these cameras.
Réponse de vosker.com
Terrible camera it craps out all the time need to call customer service for them to re boot it.
Réponse de vosker.com
I bought this 3 years ago for my cottage. The unit itself is good, with good battery life. I pay for remote cellular connectivity and this has worked very inconsistently - its has good cell signal, but does not work as advertised. It does not update and does not send notifications and I cannot access it when I want to see what's going on at the cottage. The app is more or less useless, certainly when it comes to troubleshooting or support. Likewise, Vosker service agents on the phone, who are not able to do anything remotely, it seems. I paid $400 or so for the unit, plus $100 plus annually for the cell plan and I'm receiving zero value from this product. Buyer beware!
Update Feb 11: Vosker responded promptly to my unfavourable review, but said there was nothing they could do until I was at the cottage with the camera in hand - that will be in May, 3 months from now. More annoying than that, they also would not refund the cellular plan which is supposed to connect me with the camera. This response did not at all address my issue and added to my frustration and dissatisfaction. I would not recommend this company.
Réponse de vosker.com
Horrible experience. I bought a V300 Ultimate camera. Keeps telling me the battery is very low while fully charged. I called customer service twice. After an hour, I was disconnected. Then I called. Spoke to a nice guy but now I need to go buy an SD Card reader to change their firmware. It's their fault it's not working, why am I the one having to go above and beyond to fix this. Just send me a camera that works!!
Réponse de vosker.com
Vosker 150. Vosker cameras and app software are pure crap. Your subscription is high cost and caps at 500 pictures.. which would be great except for this crappy software cant distinguish between shadows and moving objects so you hit the 500 pics in just a few days. Have fun spending hours scrolling through thousands of security pics of absolutely nothing.
Réponse de vosker.com
Received V300 in December 25, at first glance packaging looked great camera and solar panel looked well-built but that's where it ends. Charged both batteries per instructions mounted per instructions, installed app, turned camera on and that's when things went south. I had 5 bars of signal, batteries full seemed fine, that night I found IR did not work, next day notifications were all over the board from random pics of nothing to alerts hours later from when they actually happened. Every problem in every review here I have gone thru. Bottom line DONOT buy this product, I have trail cameras that I bought from Walmart that still work that I have had for many years. Everything about this camera Sucks, total RIPOFF
Réponse de vosker.com
I told the chat agent that the two v300 cameras are going directly to the trash bin since they are useless. They failed to record any events or notify of any events to my email.
Réponse de vosker.com
Réponse de vosker.com
The cameras are brilliant when working. the customer support is terrible and now i have had so many problems with the cameras i know more about them than the customer support team. THEY ARE USELESS AND WORST THAN THAT
Be careful with this company! I returned two of the Vosker cameras in their unopened box via the RMA # they gave me. Vosker received and signed for the cameras on Feb. 27, 2025. I waited for a refund of $499.98 for nearly one month and received nothing! Finally I contacted AmEx and opened a claim. AmEx gave me a temporary credit on my account and then sent Vosker the dispute on March 25. Vosker accepted the dispute and reimbursed AmEx for the full amount on the next day, March 26. That’s good that Vosker did that, but it’s not good that I had to contact my AmEx customer service and open a claim to get my refund from Vosker, which was actually only paid when AmEx filed a dispute against Vosker. I had also reached out to my original Vosker salesman and received nothing replies or help.
Camera was operating then just stopped working, but stated on app that pictures would become available again in 15 days. When searching for reason pictures stopped always pointed to exceeding my picture allowance. But I have an unlimited picture plan. When talking with Vosker only response is to bring camera back in so they can analyse. No reason given for camera stopped showing pictures but app says pictures will start again initially in 15 days. Vosker's only response is always the same, bring camera back in for analysis. Says now that pictures will be back in two days, I guess we will find out.
Wish i consulted these reviews before purchase. Camera only worked during trial period, had to buy subscription and the camera stopped working right afterwards.
Avoid this brand!!
I ordered two cameras. Before they even arrived, Vosker put them on sale for $70.00 off each. I contacted to ask if I can get the sale price - as I still hadn't even received the cameras, and they said no. I have to buy two at the sale price and return the ones I bought for a credit. The ultimate in pedantic stupidity. Now I am being receiving harassing sales calls at 6 in the morning from some ESL Vosker call center, trying to sell me more crap.
Both cameras stopped working shortly after installation. Vosker says I have to drive to the property. Disassemble the cameras and install a manual firmware update using my laptop. These cameras are brand new. They have full service and full battery. Vosker says they don’t have technology to send push updates to the device. Customer Service is horrible. DO NOT BUY. Worst product you could own for watching your property. Completely unreliable in service and support.
TERRIBLE PRODUCT, TERRIBLE COMPANY!
I had to send my Vosker 3000 back for repair four times, it’s add on solar panel never worked! Eventually, I had enough and got a refund, from the supplier, but not before Vosker ripped me off by charging me for a subscription while my camera was in for repair, they eventually gave me a pittance of a refund on my annual fee, which I accepted as I just wanted rid of them! Don’t buy anything from this company, they are completely useless, and their product is also totally useless!
The subscription is also a scam, I paid for months of usage, while my camera was not working!
I had issues with my V300 ultimate since I received it. It came with a broken usb-c cord and customer service did nothing and it was like talking in circles. I imagine they farm out their support overseas. It is horrendous. My camera has never worked as it should and they offer no resolution. Do not purchase.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.