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À propos de l'entreprise
Écrit par l'entreprise
ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002. Built on a strong foundation of operational excellence, ExpertCallers integrates structured workflows with Lean Six Sigma (LSS) methodologies to ensure consistency, efficiency, and continuous improvement across every engagement. What began as a small team serving a handful of clients has evolved into a global operation supporting businesses across multiple continents. This growth has been driven not just by scale, but by a disciplined approach to systems, a skilled workforce, and a long-term commitment to client success. Today, ExpertCallers offers a comprehensive suite of contact center services, including inbound and outbound support, technical assistance, telemarketing, CATI, email, and chat, delivered through both traditional and AI-augmented models. By combining human expertise with intelligent automation, the company enables organizations to enhance customer engagement, improve operational efficiency, and deliver consistent, high-quality experiences at scale.
Coordonnées de contact
116 Village Blvd, Suite 200,, Princeton, NJ 08540, 8540, Princeton, NJ, USA, Etats-Unis
- 7899016622
- purnendu.n@expertcallers.com
- www.expertcallers.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scams Alert
Scams Alert! They are scammers , all reviews are fake. They get fake reviews and not even pay for that.
Rana Shahbaz Scammer Alert
Very unprofessional behaviour they…
Very unprofessional behaviour they showed me.
Overall postive responce most users…
Overall postive responce most users reported high satisfaction with little to complain about, and appreciated how quickly the company adapted to their specific work the service quality professional reliable and good.
Expertcallers is a call center…
Expertcallers is a call center outsourcing company a flatworld Solutions division, offering inbound/outbound calling, lead generation, appointment setting, customer support, and telemarketing services this service is largely positive.
Expertcallers is a global customer…
Expertcallers is a global customer operations partner with over 20 years of experience managing high-volume support, outreach, quality monitoring, and back-office workflows.
Outstanding customer support
Outstanding customer support! ExpertCallers handles our inbound calls flawlessly. Our customers always receive professional, polite, and quick responses, even after hours.
A genuinely great experience
A genuinely great experience. The transition was smooth, and their agents adapted to our brand voice perfectly. Outstanding B2B service.
They are well reliable and trustworthy
They are well reliable and trustworthy. Highly recommended
Great experience with their B2B…
Great experience with their B2B telemarketing! We saw a noticeable spike in our conversion rates within the first month. They truly understand how to engage potential clients.
Their service was unprofessional
Their service was unprofessional, and they failed to deliver work on time or as promised.
I had a very bad experience
I had a very bad experience with ExpertCallers. They did not provide proper service and failed to handle the work professionally. My experience with them caused unnecessary stress and negatively affected my business.Overall, I am very disappointed and would not recommend their services.
I am highly disappointed
ExpertCallers.The service was managed poorly and created major issues in my work.Communication lacked consistency, and the support team was not helpful or responsive when needed.
I am very disappointed
I am very disappointed and frustrated with ExpertCallers.They have handled the service very poorly and caused serious disruption to my work.The communication was unreliable, and the support team failed to respond properly when needed.
very bed service
My experience with ExpertCallers was not satisfactory.The communication was inconsistent and support was not responsive when needed.Overall, the service did not feel professional or reliable for a call center company.
Disappointed
I had a very poor experience with ExpertCallers,Their communication and customer support were not reliable, and responses were often delayed or unhelpful.Overall, the service felt unprofessional and did not meet expectations for a call center business.
Very disappointed with ExpertCallers
Very disappointed with ExpertCallers. The service quality was far below expectations. Communication was slow, and the responses from the support team often felt scripted and unhelpful. Tasks were not completed on time, and there seemed to be a lack of proper understanding of the requirements. Instead of improving efficiency, the experience created more frustration and delays. Overall, not a reliable service and definitely needs significant improvement.
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