RCpeptides Avis 

Réponse de RCpeptides

5 août 2026

Hello,

Please note that everything we offer is strictly intended for research purposes only. All our research chemicals are tested and suitable exclusively for research use. We supply research chemicals that are currently under investigation for potential medical applications, with the aim of advancing current pharmaceutical science.

Questions of this nature are preferably handled by email, as usual, at support@rcpeptides.com. Feel free to contact us at the address above if you have any further questions.

Kind regards,


Boris

Réponse de RCpeptides

21 juil. 2026

Hello,

We’re sorry to read your review.

First of all, we would like to point out that we have not yet had the opportunity to discuss this issue with you. We replied to your message within one hour and asked you to send us photos so we could properly investigate the situation.

Regarding the bottle volume: our bottles have a 60 ml capacity, but they are intentionally filled with 50 ml of solution containing 2 g of RU58841. This concentration is prepared deliberately to make dosing easier and more accurate. Therefore, it is completely normal for the bottle not to be filled to the top.

If a bottle was genuinely filled with less than the intended 50 ml, then something may indeed have gone wrong during the filling process. That is exactly why we requested photos—to verify the issue and resolve it appropriately if an error occurred.

We therefore find it disappointing to receive a one-star review while we are actively trying to help you and have not yet received any evidence that would allow us to investigate your claim.

Customer satisfaction is very important to us. As soon as we receive the requested photos, we will thoroughly investigate the matter and, if we find that a mistake was made on our side, we will of course make it right.

Boris

Réponse de RCpeptides

Actualisé le 15 juil. 2026

Hi Rachel,

Your allegations are simply false.

We do not have access to your credit card details. All payments on our website are processed securely through a certified third-party payment processor. At no point do we store, view, or have access to customers’ full payment information.

You also state that you contacted us, yet we have no record of receiving any email or other communication from you regarding these claims. This leads us to question the basis of your accusations.

Making public statements that suggest our company was responsible for fraudulent activity, without any evidence, is defamatory and can seriously damage our reputation. We strongly advise you not to publish or spread these false allegations. Should you continue to do so, we will take immediate legal action to protect our business against defamation.

If you have a legitimate concern regarding your order, we remain willing to investigate it and assist you. However, unfounded accusations against our company are unacceptable.

Kind regards,

Boris

UPDATE:
There is no evidence whatsoever of a causal connection between placing an order with our company and a fraudulent transaction occurring on your credit card the following day. Suggesting otherwise without any supporting evidence is misleading.

You claim your statements are not defamatory because they are based on documented facts. However, the only documented facts you mention are that you placed an order, later discovered fraudulent activity on your card, and reported it to your bank and the authorities. None of these facts demonstrate that our company was involved.

Furthermore, you state that you intended to publish these allegations across multiple platforms before ever contacting us. We have no record of any email or other communication from you regarding this matter. Instead of allowing us the opportunity to investigate, you immediately chose to publicly associate our company with credit card fraud. We consider this to be a serious and false allegation that is damaging to our reputation.

We categorically deny any involvement in the alleged fraudulent transaction. We use a secure third-party payment processor and do not have access to customers’ full credit card details. We would never steal from anyone, let alone from one of our own customers.

We are not threatening you. We are simply informing you, just as you informed us of the actions you intend to take, of the steps we will take if false and damaging statements about our company continue to be published.

If your concerns are genuine, we strongly encourage you to contact us directly at support@rcpeptides.com so that we can verify your identity and investigate your order.

If you choose not to contact us and instead continue to publish allegations implying that our company committed criminal acts without evidence, we will immediately instruct our legal counsel to take the appropriate legal action to protect our business and reputation.

We take this matter extremely seriously and remain willing to investigate any genuine issue once you contact us directly.

Kind regards,

Boris

Réponse de RCpeptides

Actualisé le 19 juin 2026

Dear Romain,

We’re sorry to read your review, but the claims made are simply not accurate. Your order was processed correctly and a valid tracking number was provided at the time of shipment.

Once a package is handed over to FedEx, the delivery process is managed by them. It is not unusual for tracking updates to take some time to appear or for there to be delays within their system.

If a package is genuinely lost in transit, we always take responsibility and, as part of our standard policy, we will send out a replacement shipment. We have consistently supported all our customers and respond to every inquiry as quickly as possible.

For this reason, we find this review to be misleading and not reflective of our service. We do not fabricate reviews—suggesting otherwise is unfounded. We take pride in operating professionally and transparently at all times.

Please feel free to contact us directly so we can resolve this matter properly.

Kind regards,
Boris

Réponse de RCpeptides

12 mai 2026

Dear Tino,

We are honestly quite surprised by this review and would like to clarify the situation.

After receiving your order, we noticed that no house number had been provided in the shipping address. Because of this, we proactively contacted you ourselves to prevent any delivery issues and delays. After receiving the correct information, we informed you that the shipment had been successfully processed and dispatched.

For that reason, we do not fully understand the claim that there has been no communication from our side. We have made every effort to assist you and ensure your order could still be delivered correctly despite the incomplete address details provided during checkout.

We always strive to offer fast support and reliable service to all of our customers, and it is disappointing to receive a negative review while we were actively working to resolve the issue for you.

We sincerely hope your package arrives quickly and that, once received, you may reconsider your review based on the full experience.

Kind regards,
Boris
RCPeptides

Réponse de RCpeptides

Actualisé le 10 mars 2026

Hi Rob,

We’re sorry to hear about your experience and would like to clarify a few things.

First of all, your order was placed a little over a week ago, and while we always aim to ship as quickly as possible, we are not Amazon Prime, so delivery times can sometimes take a bit longer depending on the postal service.

We also want to note that we did respond to the emails you sent on March 2 and March 9. It is possible that our replies ended up in your spam or junk folder, which can sometimes happen depending on your email provider.

In the meantime, since the original shipment appears to have had an issue in the postal process, we resent your order completely free of charge. To compensate for the inconvenience, we also upgraded your order before sending the replacement.

Because we have replied to your emails and already taken steps to resolve the issue by resending and upgrading your order, we are quite surprised to see a review describing us as scammers.

Please check your spam folder for our previous messages, and feel free to reach out to us again if you need any further assistance. We are here to help and want to make sure you receive your order properly.

Kind regards.

Réponse de RCpeptides

9 mars 2026

Hello,

At the moment we cannot find any order or customer contact that matches the information in this review. We kindly ask you to send your order number to info@rcpeptides.nl so we can immediately check this for you and resolve the issue if there is one.

We also noticed that the last name used in this review does not match any customer in our system. In addition, this account appears to have only posted a single review, which unfortunately is something we often see with fake accounts used by competitors to place misleading reviews.

Customer satisfaction is very important to us. If you did place an order, please send your order number and details to info@rcpeptides.nl, and we will gladly investigate and assist you as quickly as possible.

Kind regards,
Team RC Peptides