Simple.biz Avis 

Clark has been very responsive in making my requested changes/updates to our website!

We have had detailed instructions regarding the upload of our photos for our website and Mr. Clark James have helped us tremendously. We appreciate his patience and diligence in making sure our requests are met and we are satisfied.

Kevin listened closely to our shifting goals and stayed flexible when we asked for changes. He kept us informed at every step and explained complex technical ideas in simple ways.

Ethan has been extremely helpful throughout our entire website process. He doesn't just carry out tasks, he intently listens and understands what our business actually needed and delivered a site that looks great and runs smoothly. Every technical detail was explained in clear, plain language, and any adjustments we ask for are handled quickly and efficiently. We couldn't be happier with the final result and we highly recommend him to anyone needing web support.

Joseph was extremely efficient and you felt like you were his only client, great work Joseph !!!

Steve and his team took a monumental project and made it reality.

Reid was wonderful to work with. He made the process simple and easy for our website upgrade and responded very quickly. Highly recommend!

Vince is an excellent assistant in our project that we are working on at Renew the Earth.org. A parallel currency that provides basic needs Worldwide. He posts our weekly logs and other communications promptly and accurately. This is essential for our "virtual conversation" with our hoped for audience. Regular postings are very important to keep up interest and our momentum.

Our website needs are changing rapidly, and our Program Manager, Marco, does a fantastic job keeping it all current.

Hazel with Simply.biz was an absolute pleasure to work with! I highly recommend SimpleBiz for all your website needs! Tony / Happy Apple Farm

I had my website built by some guy on FIvrr (they'll contract anybody), and it was a disaster. After languishing a few more weeks, I responded to an ad by Simply.biz, and they have taken over the re-build, and they're doing a fantastic job. They're paying attention to every detail and they're very responsive.

Speed, efficiency, ease.

Great company!

My experience with Simple.biz was one of the most disappointing vendor experiences I have had, and I would not recommend them.

I paid more for Simple.biz than I am now paying for a significantly more comprehensive solution that includes the website, CRM, email and text automation, calendaring, ongoing education, hands-on support, and actual expert strategy around lead generation and the customer journey.

I came to Simple.biz with my branding, copy, imagery and vision already well developed, yet the initial website was far below my expectations. It took repeated pushback before I was connected with a developer who could finally create something I was happy with.

I also paid monthly for SEO and support but received no leads I could attribute to the website.

Most concerning, after investing substantially in having the website built, I discovered I did not own a portable website I could simply take with me when I left. I asked them to keep the existing site live for three months while I transitioned, with no edits, SEO or additional work required from their team. They declined unless I continued paying monthly.

I wish I had better understood the limitations of their proprietary model and how many more robust options are available before investing with Simple.biz.

**UPDATE:
In response to simple.biz’s reply: Unfortunately, this response reinforces the primary customer experience issue I described in my review: I did not feel heard or understood by Simple.biz.

My concern was never simply that Simple.biz uses a closed platform, nor was I advocating for WordPress. My concern is what I received for my investment and the options available to me when I chose to leave.

Before leaving, I specifically asked about capabilities I needed, including CRM functionality, automated email and text communication, customer-journey automation, and, most importantly, access to people with expertise in lead generation and growing a small business who could help me strategically implement those tools. That is not the experience or solution Simple.biz provided me.

My new provider is built on HighLevel and combines the website with CRM, email and SMS automation, calendaring, customer-journey systems, implementation support and ongoing strategic guidance. HighLevel also supports transferring client accounts between agencies, including substantial portions of the business data and digital infrastructure. That is materially different from my experience of leaving Simple.biz and having to rebuild.

Whether Simple.biz believes the two offerings are comparable does not change my experience as the customer. I paid more, received substantially less of what my business actually needed, and then experienced weeks of difficulty simply trying to exit.

Rather than addressing those issues, this response explains why I should reconsider my conclusions and predicts that I will encounter the same problems elsewhere. That response itself illustrates exactly why this relationship was so frustrating.

I stand by my review.

This gentleman called me soliciting me for business and when I told him no, I was not interested then he sends a one star review never done work for him. Terrible company Brian B.

Ethan did an excellent job on my website. He was patient, professional, responsive, and willing to work with me through all of the changes and details I wanted. He took the time to understand my vision and helped bring my brand together in a beautiful and professional way. I am very pleased with the final result and truly appreciate his hard work, communication, and attention to detail. I would definitely recommend Ethan to anyone looking for someone reliable and dedicated to help with their website. Thank you, Ethan, for a job well done! ⭐⭐⭐⭐⭐

Jack miller was extremely responsive! Was able to turn around what we were we were looking for very quickly

responsive right away, changes that were requested were expedited and friendly and respectful to work with as a new project manager!

Where do I begin? I needed a completely new website for our small business. Simple.biz handled everything from start to finish. Excellent communication. I have been working with Gary this week, and the experience/outcome has been amazing. He knows what my website needs, and made it perfect. Thanks so much!

Chole Gonzales Project Manager from Simple.Biz is very thorough and responsive and quite knowledgeable about her role and provided incredible support to the us as customers.

I would say she is a great asset for Simple.Biz