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À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Magasin de téléphonie mobile
  3. Fournisseur d'accès Internet
  4. Service internet et téléphone
  5. Agrégateur de voyages

À propos de Sim Local

Écrit par l'entreprise

Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.

We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.

With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.

We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.

Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.

Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.

What is an eSIM?

An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.

Why Choose a Sim Local eSIM?

  • Access to the best local mobile networks with great value data packages
  • Some plans include calls and texts too
  • Trusted local MNOs and MVNOs for stronger coverage and faster speeds
  • More reliable than global resellers

How does Sim Local work?

  1. Download the Sim Local app (or visit our website).
  2. Choose your destination and purchase an eSIM plan.
  3. Install your eSIM digitally on your device.
  4. Land, switch it on, and connect instantly.

Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.

Sim Local Features

  • Access to more local eSIM plans than any other provider
  • Fast eSIM activation in under 5 minutes
  • Stronger coverage and faster speeds with trusted networks
  • Plans include hotspot capability
  • Expert customer service via WhatsApp
  • Transparent pricing with no roaming fees
  • Store presence in major international airports

Sim Local eSIM FAQs

What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.

How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.

Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.

Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide: compatible handsets

Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.

Popular eSIM Destinations

Learn More

🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions

Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures


Noté 5 sur 5 étoiles

Impossible d'utiliser mon forfait Sim…

Impossible pour moi d'utiliser mon forfait Sim Local à cause du géoblocage de mon téléphone en Égypte. Le service client Sim Local a été ok pour me rembourser. Société sérieuse. Je recommande

30 juillet 2025
Avis spontané
Logo de Sim Local

Réponse : Sim Local

Hi Xavier,

Thank you for taking the time to share your feedback. We are truly sorry that you were unable to use your Sim Local plan in Egypt and for the frustration this caused. Unfortunately, local restrictions can sometimes prevent certain devices from connecting, even when everything is set up correctly.

Thank you so much for reaching out to our customer support team, as you did not get the chance to use the service, we have already processed a full refund for your order.

We sincerely apologise for the inconvenience and hope this helps reassure you of our commitment to resolving issues quickly. We would love the opportunity to welcome you back in the future and provide you with a smoother, hassle-free experience.

Noté 1 sur 5 étoiles

Sim Local est une fraude, mon eSim a duré 11 jours au lieu du 30

J'ai acheté un eSim de Sim Local pour un forfait Lyca en Grande Bretagne. Un eSim qui devait durer 30 jours. Je l'ai acheté le 13 juin, je l'ai activé le 23 juin et il a cessé de fonctionner le 3 juillet. Mon mari a fait la même démarche mais son eSim a fonctionné 4 jours. Il a fait des démarches avec le service à la clientèle sans succès. Sim Local est un intermédiaire qui ne pouvait pas nous aider avec le eSim de Lyca. N'achetez pas de eSim de Sim Local!

3 juillet 2025
Avis spontané
Logo de Sim Local

Réponse : Sim Local

Hi Guylaine,

We’re truly sorry to hear that both you and your husband experienced issues with your eSIMs especially during your travels, when staying connected is so important.

We completely understand how frustrating this must have been, and we’d really like the opportunity to look into this further for you. If you could please share the details of your purchase with us at customerqueries@simlocal.com, our Customer Service Team will do their best to assist you.

Thank you for taking the time to leave us a review - your feedback is important to us and helps us to improve the service we provide to all our customers.

Noté 5 sur 5 étoiles

Kiosque De Gatwick Nord

Kiosque De Gatwick Nord. Très bonne expérience avec Fawaz. Professionnalisme, gentillesse et rapidité.

24 mai 2024
Avis spontané
Logo de Sim Local

Réponse : Sim Local

Hi Raynald,

Thank you for taking the time to leave us a review.

Pleased you are satisfied with the service provided by Fawaz!

Noté 1 sur 5 étoiles

QR Code non actif

QR Code non actif
Impossible de débloquer
30 € de perdu
Escroquerie ??

12 mars 2024
Avis spontané
Logo de Sim Local

Réponse : Sim Local

Hi Olivier,

We are very sorry to hear you have experienced an error with your purchase.

Please can you kindly share the details of the purchase to customerqueries@simlocal.com and our Customer Service Team will be happy to look into this matter for you further.

We appreciate you taking the time to leave us a review - your feedback is highly valuable to us and helps us to improve our service.

Noté 5 sur 5 étoiles

Deepak lycamobile 10 gb

27 décembre 2023
Avis spontané
Logo de Sim Local

Réponse : Sim Local

Hi Customer,

Thank you for taking the time to leave us a review.

Pleased you are satisfied with the service provided by Deepak!

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