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Lisez les avis des autres

Noté 5 sur 5 étoiles

They carried a discontinued part at a reasonable price and shipped it quickly. Couldn't ask for more. The item itself arrived fully functional and didn't require any more fuss or hassle afterwards.

Noté 3 sur 5 étoiles

I have not received my smoke detectors and still trying to work it out. So I have been promised twice additionally that my product is shipped. Still nothing and can’t even get a tracking number.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exactly what I needed for a DIY A/C repair I needed a Lennox 18M81 variable-speed blower motor to fix my Lennox Unit. IQElectro had exactly the preprogrammed part I needed. The shipping was fast, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Installed the NV24-MFT | Belimo 24V Non Spring MFT Valve Actuator. Installation was straightforward and took about a few hours to install with. The fit was perfect—no leaks or alignment issues. P... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements industriels

Écrit par l'entreprise

IQElectro LLC


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(194)

118 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They carried a discontinued part at a…

They carried a discontinued part at a reasonable price and shipped it quickly. Couldn't ask for more. The item itself arrived fully functional and didn't require any more fuss or hassle afterwards.

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

they had the products we had been searching for, and the Turnaround time was quick. Definitely will be doing
business with them again. Staff that we talked with
very helpful

17 août 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

It’s always a pleasure to hear from a happy customer! Thank you for your kind review and for choosing us. We truly appreciate it and look forward to seeing you again!

Noté 5 sur 5 étoiles

Exactly what I needed for a DIY A/C…

Exactly what I needed for a DIY A/C repair
I needed a Lennox 18M81 variable-speed blower motor to fix my Lennox Unit. IQElectro had exactly the preprogrammed part I needed. The shipping was fast, and the part was a direct, drop-in replacement that got my system back up and running. Great experience overall!

18 août 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us. It means a lot to our team to know that you were happy with our service. We look forward to welcoming you back again soon!

Noté 3 sur 5 étoiles

I have not received my smoke detectors…

I have not received my smoke detectors and still trying to work it out.

So I have been promised twice additionally that my product is shipped. Still nothing and can’t even get a tracking number. Empty promises of shipping.

Shameful, irreputable, fraudulent company.

24 août 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We’re very sorry that you experienced difficulties receiving your order. We did ship your item within the first few days after the order was placed but unfortunately there was a delay with UPS during transit.

According to the tracking information, UPS has already made several delivery attempt but the package could not be delivered because the recipient was not available. Unfortunately, once the package is handed over to the carrier, we don’t have direct control over the delivery process or the courier’s actions.

For full transparency, here is the tracking number: 1Z1496C60315722666. You can use it to view the complete delivery history and current status directly with UPS.
We completely understand your frustration and sincerely want to earn back your trust. Please feel free to contact us directly and we’ll do everything we can to help resolve the situation.

Thank you for your patience and understanding!

Noté 5 sur 5 étoiles

The interactive communication!

The interactive process of ensuring my order was accurate is what really matters to me. Also the information provided help set my expectations concerning when the product would arrive and how.

24 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE!!!!! IF I COULD GIVE NO STARS I WOULD!!!!

BUYER BEWARE!!!!! IF I COULD GIVE NO STARS I WOULD!!!!
PRODUCT IS NOT NEW AND IS DAMAGED!
This company advertises providing new, overstock items but the product they provide arrives in a damaged box that has clearly compromised the item.
After they assure that the product is new and will work, once you open the box to discover it has been damaged, they change their message to the item cannot be returned due to you opening the box to confirm whether the product was damaged, which they said it was not.
COMPANY TAKES MULTIPLE DAYS TO SHIP!
While their website reflects items ship in 24 hours, it took them more than 72 hours to ship.
DO NOT PAY FOR EXPEDITED SHIPPING!
Paying for expedited shipping results in them shipping via their regular method, which they advertise as free, resulting in the product arriving much later than promised, leaving me to assume they pocketed the expedited shipping cost.
For my order I paid for 2-Day shipping but the product took over 4 days to arrive.
While it seems like simple math that I should expect the item to arrive 3 days after I ordered (1 day to send out plus 2 days shipping), they seem to think 2 plus 1 equals 7 which is the number of days between my order and the item arriving.
STICK WITH A REPUTABLE COMPANY THAT STANDS BEHIND THEIR PRODUCT AS YOU WILL LIKELY BE DISAPPOINTED AND OUT YOUR HARD EARNED MONEY!!!!

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service and easy ordering process

Excellent service from start to finish. The ordering process was smooth, the staff was knowledgeable and helpful, and they took the time to answer all of my questions. The fire alarm system arrived as expected, and the overall experience was efficient and professional. I highly recommend this company for their outstanding customer service and quality products.

20 juillet 2026
Avis spontané
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Réponse de iqelectro.com

Thank you for your kind review! We're glad you had a smooth experience and appreciate your recommendation.

Noté 5 sur 5 étoiles

Customer Service

Customer Service, delivery service

17 juillet 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We appreciate your kind words.

Noté 5 sur 5 étoiles

Very happy iqelectro

Very happy iqelectro
Thank you 😊

9 juillet 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We're delighted you're happy with your experience!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, communication is very good and the delivery was great. Got the parts earlier than expected

30 juin 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We're delighted to hear you were happy with our customer service, communication, and speedy delivery. We look forward to helping you again in the future!

Noté 1 sur 5 étoiles

Worst company I have ever done business…

Worst company I have ever done business with. I paid for overnight shipping, yet more than 10 days later my order still has not shipped.

Customer service has repeatedly told me the order has been shipped, but the UPS tracking number they provided clearly shows that only a shipping label was created—the package has never been picked up by UPS.

Paying extra for overnight shipping and then being given misleading information is completely unacceptable. I would not recommend this company to anyone.

Reply/Edit
To respond to your Reply, to show that you are not accurate. Here is the email from your own company:
I wanted to give you an update on your order and sincerely apologize for the delay.

"We investigated the issue and found out that the item we initially had in stock turned out to be defective. Since we maintain strict quality standards, we couldn't ship it to you. We immediately ordered a replacement from our supplier, but they unfortunately delayed the shipment. There was also a slight misunderstanding internally where a team member considered shipping the original item but ultimately decided against it to ensure you receive perfect quality.

The good news is that we have just received the new batch. To make things right, we will ship your order via express delivery entirely at our expense.

Thank you so much for your patience and understanding. I will send you the tracking number as soon as it's dispatched."

29 juin 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We’re very sorry to hear about your experience and truly understand your frustration. As soon as we learned that the shipment may have been lost in transit, we immediately offered to send a replacement and did everything we could to resolve the situation quickly; however, you declined the replacement. We always aim to act as efficiently as possible, and we regret that this experience fell short of your expectations. We are always open to further assistance and to helping resolve any remaining concerns.

Noté 4 sur 5 étoiles

I expected the item to ship sooner but…

I expected the item to ship sooner but when I spoke with representative he explained the backlog and would expedite my order. I was pleased that he was able to get my item shipped sooner.

29 juin 2026
Avis spontané
Logo de iqelectro.com

Réponse de iqelectro.com

We appreciate your patience and are glad we could assist.

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