Iphonery Avis 

Support was helpful and answered my question though it took some time.

Delivery took a few extra days but it was mentioned beforehand

Easy website to use. Found what I needed and checkout was quick.

The service was smooth from start to finish. I found the ordering process easy to navigate, the communication was clear, and the overall experience was better than expected. Everything was handled professionally, and I would consider using Iphonery again.

Purchased a smartwatch as a gift. It arrived well packaged, and I appreciated the careful packaging to protect the product during shipping.

Everything happened as expected. Confirmation emails came through quickly, and the tracking number worked without any issues.

Customer support replied to my email with the information I needed. The response wasn't immediate, but it was helpful and answered my question.

I ordered a laptop that was listed as made-to-order. It took a few extra days before shipping, which was clearly explained on the website. Once dispatched, delivery was quick, and everything arrived in excellent condition.

The website is clean and easy to use. I found what I was looking for without having to search through too many pages, and checkout only took a few minutes.

I appreciated how much shipping details were available before ordering. It answered most of the questions I had, especially regarding delivery within Europe. Everything went smoothly from purchase to arrival.

The delivery arrived within the estimated time. Everything was well packaged, and the product matched the description.

I ordered a smartphone recently, and the whole process was straightforward. The website was easy to navigate, checkout was quick, and I received tracking information shortly after my order was confirmed.

Everything arrived safely, although delivery took a little longer than I expected. Overall, the experience was still positive.

Ordering was simple and communication was clear. I appreciated receiving tracking information once my package had been dispatched.

Purchased a smartwatch as a gift. It arrived well packaged, and I appreciated the careful packaging to protect the product during shipping.

‎I appreciated the clear information provided throughout the process. Overall, my experience was positive.

Una experiencia muy positiva. El seguimiento del pedido fue correcto y el servicio de atención al cliente estuvo disponible cuando lo necesité. Muy recomendable.

Antes de comprar el iPhone 17 pro Max en su tienda, he preguntado mis dudas mediante su correo y a pesar de enviar el correo fuera del horario que aparecía en la página se me ha contestado rápidamente y de manera eficiente, también luego de su respuesta he hecho el pedido jueves muy tarde en la noche y aunque el viernes era festivo me ha llegado el lunes, aunque la entrega estimada del seguimiento era miércoles, me sorprendió realmente la eficiencia del soporte al cliente y la rapidez con la que se ha hecho y se ha entregado mi pedido, sin duda volveré a comprar en su web. Estoy completamente satisfecho con el servicio y mi nuevo iPhone.

Mi experiencia con esta tienda ha sido bastante decepcionante.
Compré un iPhone que en la web aparecía como nuevo y sellado. Antes de comprar pregunté en el chat si podían emitir una factura con el IVA desglosado para un producto nuevo y me confirmaron que sí, por lo que decidí realizar la compra.
Después de recibir el producto, me informaron de que trabajan bajo el Régimen Especial de Bienes Usados (REBU) y que no pueden emitir factura con IVA desglosado, incluso cuando venden productos como “nuevos”.
Además, el teléfono no llegó en las condiciones que uno espera de un producto nuevo: la caja estaba sucia, el precinto tenía daños y faltaban plásticos protectores.
Posteriormente descubrí que estos dispositivos pueden proceder de exposición o presentaciones, algo que aparece en la web pero en un lugar poco visible y que no es evidente durante el proceso de compra. Personalmente, esto me generó una sensación de falta de transparencia.
Compré el teléfono siguiendo las ofertas que veía diariamente en Idealo pensando que estaba adquiriendo un producto realmente nuevo. Mi recomendación para futuros compradores es revisar muy bien todas las condiciones antes de comprar.