Très très déçu par Games Island
Très très déçu par Games Island. Je passe precommande de 6 display collector, 1h après le début de la vente avec 3 amis pour partager les frais et éviter la multiplication des colis. La commande est accepté et directement débité. je reçois un mail 3 mois plus tard pour me supprimer 5 display, sans pouvoir m’expliquer.
Vraiment dommage
Réponse de Games Island
Hello,
I'm really sorry to hear about your disappointment with Games Island. It sounds like your experience with the preorder process was far from ideal. When we receive a high volume of orders for certain products, like the collector displays you mentioned, we sometimes face unexpected reductions in stock from our suppliers. This means we have to adjust orders to ensure a fair distribution among all customers.
I understand this can be frustrating, especially when your order was initially accepted and charged. We aim to communicate such changes as promptly and clearly as possible.
I apologize for the inconvenience.
Best wishes,
Sabrina