Plan selection was nice and simple, this survey is somewhat too soon, since my service hasn't officially started. I am not able to weigh in on if I got the correct plan, if it was switched over seamle... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great responsiveness, a gentleman by the name of Kyle was extremely helpful, didn't know someone could be as thoughtful, comprehensive and knowledgeable in the complex and confusing world of electric... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐⭐ Such an easy and stress-free experience! From one day to the next, they found me a new and cheaper electricity plan without me having to do anything. The best part is that the service was com... Voir plus
L'entreprise a répondu
This was so much easier than navigating all of the options even on the direct sites of providers. Choosing a product that you’re basically required to have should not be confusing or overwhelming. Thi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché en ligne
- Solutions et équipement énergétiques
- Fournisseur d'énergie
- Fournisseur d'énergie verte
- Site de comparaison de prix
À propos de Gatby
Écrit par l'entreprise
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Coordonnées de contact
Etats-Unis
- (713) 581-6553
- hello@gatby.com
- gatby.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great options to choose from
Great options to choose from. Very easy to use. Instant enrolment process.
Love it and would refer others.
Thanks
7 septembre 2026
Avis spontané
Réponse de Gatby
Parimal, thanks for taking the time to tell us you found it straightforward and quick! 🌺
Réponse de Gatby
Rebecca, that's the dream right there - thanks for letting us know! 🎪
Réponse de Gatby
Jakeshia, thanks for saying so! 💚
DECEPTIVE PRACTICES
DECEPTIVE PRACTICES. Mario in customer service is unprofessional! DO NOT USE GATBY!
DO NOT USE RESIDENTIAL SHIELD POWER BECAUSE THEY DO NOT PROVIDE HONEST SERVICE!
28 juillet 2026
Réponse de Gatby
Patricia, we’re sorry to hear about your experience and would like to help get to the bottom of this. We don’t have anyone named Mario on Gatby’s customer service team, so there may be some confusion between your interactions with Gatby and the electricity provider. We’d be happy to review what happened and help however we can. Please reach out to us at support@gatby.com or (713) 581-6553 so our team can assist.
Great Service.worked with me well .very…
Great Service.worked with me well .very accommodating .answered questions
2 septembre 2026
Réponse de Gatby
Risse, that's what we aim for every time - thanks for letting us know! 🌙
Réponse de Gatby
Glad you took the time to tell us, Armand, that it felt resourceful and straightforward, because that means we cut through the noise instead of adding to it. 🎯
Réponse de Gatby
Thank you for the feedback, Baylee, and it's good to hear you had a positive experience with us because that's what we're working toward! 🌻
you advised me a company was good and…
you advised me a company was good and there were all kinds of deceptive charges in the plan
3 septembre 2026
Réponse de Gatby
Misty, we’re sorry the plan left you with this impression. Gatby provides plan options and tools to help customers compare and make their own selection, and in this case there wasn’t any interaction with our team recommending this particular plan. The plan you selected includes a usage-based bill credit, which we call out with our label, in the plan details and reflect in our bill estimator so customers can see how pricing may change at different usage levels. That said, we understand your concern and would be happy to review the plan with you and help find a better fit if needed. Please reach out to us at support@gatby.com or (713) 581-6553.
Buen servicio!!
31 août 2026
Réponse de Gatby
Gracias por tus comentarios, Libia. Nos alegra mucho saber que tuviste una excelente experiencia con nosotros, porque eso es justamente por lo que trabajamos cada día 💫
Easy portal with good details
1 septembre 2026
Réponse de Gatby
Thank you for the feedback, and it's good to hear that the portal gave you the details you needed upfront, Davidson, because it means you could make your choice without guessing or digging around 🎸
Réponse de Gatby
Thank you for the feedback, Tim!
Réponse de Gatby
Thanks for the kind words, John!
Réponse de Gatby
Thank you for the feedback, and it's good to hear that the whole process felt straightforward, Randall, because it means you didn't get caught up in unnecessary steps 🌟
It was simple to sign up online truly…
It was simple to sign up online truly appreciate
2 septembre 2026
Réponse de Gatby
Thank you for the feedback, and it's good to hear that signing up online felt simple, Karen, because it means you got through without getting bogged down in paperwork and phone calls 🎨
Réponse de Gatby
Glad you told us, Bianca, that seeing the prices upfront made the difference for you! 🚀
QUICK FAST AND VERY CONVENIENT AND NOT…
QUICK FAST AND VERY CONVENIENT AND NOT TO MENTION "AFFORDABLE"!!!
1 septembre 2026
Réponse de Gatby
Thank you for the feedback, and it's good to hear that you locked in an affordable rate without getting caught in the usual price shock, Sheena, because it means you actually came out ahead instead of just accepting what was offered 💎
Great work.
30 août 2026
Réponse de Gatby
Thanks for telling us, Michael, that it went well, because knowing you had a good experience is what keeps us going! 🎪
Réponse de Gatby
We appreciate you saying so, Marvin, and that's exactly how it should work when you call. 🎯
Réponse de Gatby
Thank you for the feedback, and it's good to hear that you locked in a great price without getting tangled up in all the usual rate-shopping confusion, because it means the whole point of what we do actually landed 💰
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.